333 Penn

The apartment itself was ok while I lived there. When I moved in it was clear that the management made no effort to clean the floors as entire floor had a coat of dirt which required scrubbing. They also promised new dryers in each unit and scheduled multiple dates to come out but never came during my 6 months of being there (the existing dryers, which are a tiny washer/dryer combo, required a minimum of 3 hours of drying and still wouldn't be dry). The windows do next to nothing from preventing the cold air from coming in so be prepared for high utility bills. Upon moving out, they sent me an invoice for additional pro-rated rent with no breakdown as to how they calculated the numbers so we'll see how this plays out. Mallory did make it clear in a voicemail that I won't be receiving my deposit back despite their lack of transparency. On a positive note, the apartment is in a great location but they will be increasing rent on the parking spaces due to new development in the area.

Just moved in and I can honestly say, it was one of the easiest moving experiences ever. Moving from out-of-town is always stressful, but Jason and Carlos were not only accommodating, but also made the process so much easier and stress free. Shout out to them and I look forward to continue living there.

Great place to live! I moved here when my job relocated me downtown. Almost everything you need is in walking distance (grocery store is only 2 blocks). If you work downtown, I wouldn't live anywhere else. The apartments are great, and very new. (The building is about 100 years old, but the interior is all freshly renovated... I think I am maybe the 2nd tenant in my apartment). Great hardwood floors, awesome appliances. Apartments downtown are more expensive than anywhere else you'll look, but 333 Penn gets you the most bang for your buck. Other communities I looked at had similar or higher prices for older, not-as-nice apartments. (A lot of other places downtown don't even include washer/dryer in the apartment... 333 Penn does). They're also pet friendly, which was a must for me. I have a 45-lb border collie... most communities downtown have about a 25-lb limit or don't even allow dogs. There is a great little fenced-in dog park with astroturf for resident use. Maintenance has also been great whenever I needed them. You'll get access to the parking garage for like $100 a month (do the math... WAY cheaper than paying each time). Really the ONLY thing that has been a minor inconvenience is the occasional delivery. The doors are of course secured for key fob access only... usually the deliverymen can get access and drop off your package. However, sometimes I'll do Amazon's 1-day or same-day shipping, in which case I guess it's a different deliveryman. A couple times, this has meant that they show up after office hours, and no one can let them in. So occasionally I'll get my package a day or two later than planned. Talk about a "first world problem." HIGHLY recommend to anyone looking to live downtown.

We have loved our time living at 333!! My husband and I both work downtown, so being able to walk a few blocks has been priceless for us. Irvin has made our experience awesome by being incredibly responsive and positive with any request that was made. He was always asking resident's opinions for appreciation events and features we wanted to see changed around the community. Highlight: He was proactive in actually make those changes happen. (examples: making sure all packages were secure on laundry room shelves versus sitting in lobby, updating bike room with plenty of hooks and space, and scheduling fun resident events). Mike was an absolute God-send for most service requests we had-- he always got to our items the day a request was submitted and his expertise is second to none. He's always willing to lend a helping hand (and has the tools to get it done RIGHT!) Wishing we could take Mike with us everywhere we live going forward. We are so appreciative of you both for making our few years at 333 incredible, easy and fun. This move it very bittersweet, but THANK YOU to you both. Allie + Nick

We LOVED our time living at 333 Penn! My husband and I lived here for only a year, and if It weren’t for a move out of state, we would have stayed right here. The location is unbeatable, the apartments are all updated, and the facilities are always clean and functional. Our apartment: We lived in the “New York” floor plan with terrazzo flooring, and we felt like we got a steal for living downtown. It was nice to have a little balcony to step outside or just to open the doors for fresh air. We were facing south, so the sun shone in all day for great natural light. I only mention this because we didn’t have to turn on our heat ONCE this winter, which was amazing. We rarely had maintenance requests, but when we did, Michael was up almost immediately and fixed whatever we needed right then and there. He rocks! It was always very quiet on our floor and above us (although we faced The Whit’s dog park, which occasionally would get annoying). Other than that, no complaints. We will miss our little home! Location: This is honestly my favorite part. We didn’t move downtown to be inside, so before COVID, we were out walking around most evenings and weekends. 333 Penn is right across from University Park, the World War Museum, and only a couple of blocks from Needler’s (grocery store), the circle, City Market, and a block from Mass Ave. We walked to Pacer’s games, the canal, library. Pretty much everywhere within a couple of miles and always felt safe. We don’t have a dog, but being right across from a huge green space is clutch if you’re a dog owner. Amenities: The lobby & character of the building is what attracted us at first! There is a laundry room that we used for our comforter and things like that, and it was almost always empty (and free to use). Same with the gym, office, & common room. Always seemed to be empty, clean, and available when we used them. We only wish the gym was larger and more updated, however it was nice to have something at least! Overall a great experience living here and highly recommend if you want a prime location and price downtown. We appreciate all that Irven did during our time here. We hope the management continues to be excellent here!

Management and maintenance are responsive and reasonable. Unfortunately, I think the rent is just outrageous for what you get. 0 real amenities, no included utilities, have to pay for parking, and they are still trying to charge rent I would only consider for a truly premium living experience. Literally across the street for a couple hundred more you are getting pool access and a full gym.

My partner and I loved our time at 333 Penn! 333 Penn offers an excellent location. Living there offers easy access to most of downtown and near doorstep access to the lively Mass Ave neighborhood. Numerous restaurants, grocery stores, and other businesses are within ten minutes walking. Additionally, you are only a block from the Cultural Trail and free use of the Pacers Bikeshare eBikes. The architecture of the building is beautiful and historic, but the units are all relatively new. The building was adapted from offices to apartments around 2014. This feature gives the building character but ensures that the apartments themselves are in good shape. Jason, the property manager, and Carlos, the maintenance manager, are responsive, friendly, and helpful. They easily accommodated our short-term lease over the summer and responded quickly to our maintenance requests. While its amenities are not as nice as newer apartment buildings, 333 Penn has a lower rent. Additionally, there's value living in an apartment building that is not self-contained. Living in 333 Penn--as opposed to an all-inclusive apartment--helped us to better experience our local community.

I moved to 333 Penn from out of state in October of 2021 and I moved out January of 2022. The building was purchased by new owners so hopefully they will make some much needed changes. However, during my time there I encountered a lot of issues. The unit I selected had a lot of damage to the terrazzo flooring. The appliances were not in very good condition to include a microwave missing parts and a burn spot. The windows are very very drafty (I had a corner unit). My unit was 670 square feet and the heat ran non-stop. As soon as it would turn off you could feel the cold air blowing on you from the windows and the heat would turn back on within minutes. I had two electric bills over 200.00 before I decided to find another place to live. I purchased rugs, the apartment provided louvers to try and direct the air and none of that helped. The windows also did not provide any sound relief either so everything on the street you hear including people talking. If you rent here just be prepared for very cold floors and a very high electric bill. I really loved the location and the new owners are friendly. I just hope they invest in windows amongst other things in the building. This building is advertised as luxury living and it really needs updates.

I lived here for 4 years and I loved it! I only moved out because I left Indianapolis. Highly recommend!

Coming up on signing my 3rd lease. Best place I’ve ever and will ever live! Great location, right between true downtown and Mass Ave. Friendliest staff you will ever come across! You really get the bang for your buck with the affordable rent this place offers. Truly couldn’t recommend an apartment complex more.