Airgas Store

Called this place second in my search for welding gas and Antonio was helpful and pleasant, answering all my amateur questions; this was in contrast to the other place, which was anything but helpful. Nathan took care of me immediately when I walked in the door and everything was done within minutes. Excellent customer service in an industry that is really aimed at a bigger client.

Customer service was really great. Kyle helped me get all the right fittings for our company nitrogen tank and works great. Would definitely be back for future repairs or issues.

Nico consistently goes above and beyond in his deliveries to Lyten. He regularly handles heavy loads yet always arrives with a positive attitude and the highest level of professionalism. His deep knowledge of the gases he delivers is evident — he has even made recommendations to separate certain gases, which our EHS department implemented successfully. Nico understands the composition of every gas cylinder he brings and takes the time to share that knowledge with us. His sociable and approachable nature makes him well-known across our team, and he’s recognized by everyone here as hard-working, intelligent, outgoing, and always willing to lend a hand. On behalf of Lyten, we sincerely thank Nico for his exceptional service, expertise, and dedication. You make a real difference in our operations, and we truly appreciate it.

Nico Bonds is an excellent driver and always on time for our delivery. We never had any issues with him. His work is outstanding.

Super expensive to the point of extortion. Its cheaper to drive to the central valley, exchange a bottle at a mom and pops place, and drive back to the bay area.

Ivan Sanchez demonstrates exceptional professionalism during his visits to SLAC National Laboratory. He consistently exhibits a high degree of warmth and approachability. His extensive knowledge of safety protocols for the transport of gas cylinders is highly commendable, and he is always receptive to inquiries, positioning himself as a valuable resource in this critical field. Thank you, Ivan.

Great Customer Service at the San Jose Branch. I want to thank Scot, Lisa and Kyle for helping me out today. Thank you again

Been going here for quite some time. Kyle and everyone else are always awesome and a big help. Best Airgas location I’ve been to. They always have the gas I need in stock for a quick swap.

As a fellow distributor, reliable and efficient supply chains are the lifeblood of our business. We rely heavily on our partners, and in the realm of industrial gases and welding supplies, Airgas has consistently proven to be a valuable asset. While their product range and infrastructure are undoubtedly important, what truly sets them apart, from our perspective, is the exceptional customer service we consistently receive, particularly from their counter associates and their outstanding management. From the moment our team walks into an Airgas location, we are met with friendly, knowledgeable, and genuinely helpful counter associates. They aren't just order takers; they understand our needs, often anticipating them before we even fully articulate them. They are quick to locate the right products, offer insightful advice on alternatives or best practices, and process our orders with efficiency and accuracy. This level of proactivity saves us valuable time and minimizes the potential for errors, which directly impacts our own ability to serve our customers effectively. We've encountered countless situations where the counter team has gone above and beyond. Whether it's tracking down a hard-to-find item, expediting an urgent order, or patiently explaining the nuances of different gas mixtures, their dedication to ensuring our satisfaction is palpable. They build rapport, remember our company and even individual team members, fostering a sense of partnership rather than just a transactional relationship. This personal touch is invaluable in our fast-paced industry. Beyond the excellent frontline service, we've been consistently impressed by the caliber of their management. Issues, though rare, are handled swiftly and professionally. Their managers are accessible, responsive, and clearly empower their teams to provide exceptional support. We've had direct interactions with management on occasion, and each time we've been met with a genuine commitment to finding solutions and ensuring our long-term satisfaction. They understand the complexities of the distribution business and work collaboratively to address our specific needs. It's clear that Airgas prioritizes customer service at all levels, and this dedication translates directly into a smoother and more reliable experience for us as a distributor. Knowing we can count on their counter associates for efficient and knowledgeable support, and trust their management to address any concerns effectively, provides a significant level of confidence in our partnership. In conclusion, while Airgas offers a comprehensive range of products, it's their people – the dedicated counter associates and the exceptional management – that truly make them a standout supplier for us. Their commitment to providing outstanding customer service is not just a talking point; it's a tangible reality that positively impacts our daily operations and ultimately helps us better serve our own customers. For any distributor seeking a reliable partner in the industrial gas and welding supply sector, Airgas, with its focus on genuine customer care, is undoubtedly a strong contender.