Chicago Auto Shipping Group

The driver was super helpful and extremely courteous. This was awesome to have an experienced driver like him available. Thanks Bob K. for your service.

The result was good but it took longer when expected and it was much more expensive vs. initially offered price. The initial offer was misleading and probably designed to attract customers. If I new the final price I could find a deal much faster.

I attempted to contact this company 3xs 3.26.2020 at 4:30 pm to spend quite a bit of money to have several cars shipped to Chicago, my dad owns a car lot here in Chicago. Each time the person answered (twice a woman and once a man) the phone and heard my voice they hung up in my face. People of color, do not call these people, they do not want to do business with you.

Do NOT use this group. The rep was nearly impossible to communicate with because he couldn't seem to understand anything. Then he shipped my car for more than the agreed upon price and blamed it on new software he didn't understand. Extremely shifty and slimy.

Nicole (my representative) was extremely polite, friendly, and super involved in the whole process. We were having a problem with the bank and it was her day ofc, she contacted someone at the office to help us immediately. This all went smoother than I could've hoped.

My order number- 1041874, Great service I would recommend any day paid attention to every concern i had, my car was picked up and delivered as promised and in a timely manner, my referral agent who handled my case did a wonderful job. I would recommend her: Felicia Williams is her name. Thanks again for the smooth transaction

I had never shipped a car before and was trying to ship my car from MA to CA. I was not originally planning to ship my car and didn't know the process, and after several issues with other auto shippers giving me false pick up dates, I found ASG after hearing a friend say they used Magic Carpet several years back. Felicia was the one contact that explained the process, helped me cancel my other pending orders with the companies that screwed me over, and made sure to always be in contact with me. She quickly found a truck and the company that shipped my car was fantastic. They picked my car up on a Tuesday and arrived on Friday afternoon. Felicia could not have been more helpful in organizing the auto shipment and my only regret was not using ASG in the first place.

Gretchen was very patient and knowledgeable with the whole shipping process. My car needed to ship within 5 days(short notice was given). She orchestrated the ship within 4, and the car reached its destination safe and secure. Would recommend this service to anyone.

If you want customer service DO NOT CALL HERE! I said hello do you have any availability to pick up a car on Saturday. And instead of looking in his system he tried to explain to me that it takes a few days. And I said yes, today is Thursday isn't that a few days? And he continued to go back and forth with me like I was the problem. And I redirected the conversation to see if he can check what he had available. And he hung up in my face! I am a secretary of a big NBA player who desperately needed a car shipped out last minute. Please find better people to work for you because this should never happen!

Worked with auto shipping group on shipping my car for the Massachusetts to Southern California. Gretchen was operator that I dealt with on setting my car transport. She’s was very informative on how it all works down to how things are priced. Gretchen saved my from another shipping company I was working with that was not very honest on why my cars weren’t picked up for transportation, after they were sitting at my pickup location for about a week. Gretchen and auto shipping group was able to get my cars picked up in 24hs. Is cost me more but how Gretchen explained to me why it was going to cast more and I completely understood. So I would definitely use auto shipping group and recommend the career east Lynn auto great guy and very honest, and he definitely stay true to his word. Thank you again Gretchen from auto shipping group