Emotive
Emotive, Los Angeles merkezli bir yazılım ve IT firmasıdır. SMS pazarlama yazılımı ve ajans düzeyinde metin mesajı pazarlama hizmetleri sunarak işletmelerin büyümesine yardımcı olmaktadır. Müşterilerine etkili çözümler sunarak, pazarlama stratejilerini güçlendirmeyi hedeflemektedir.
About Emotive
Who Is Emotive?
Emotive is a Los Angeles-based company specializing in SMS marketing solutions for eCommerce brands. Founded in 2018, Emotive enables businesses to engage customers through conversational texting, automating campaigns, and recovering abandoned carts. Their platform integrates with major eCommerce platforms like Shopify and Magento, offering analytics for SMS attribution and ensuring compliance with industry standards. Emotive's mission is to humanize digital interactions, fostering personalized connections between merchants and their customers. In July 2025, Emotive was acquired by Privy, further enhancing its capabilities in the eCommerce marketing space.
Who Owns Emotive?
Emotive was founded by Brian Zatulove and Zachary Wise. As of the latest available information, Brian Zatulove serves as the Chief Executive Officer (CEO) of Emotive.
When Was Emotive Founded?
Emotive was established in 2018.
What Services Does Emotive Offer?
Emotive provides a comprehensive suite of SMS marketing solutions tailored for eCommerce brands. Their key offerings include:
- SMS Marketing: Facilitates two-way SMS conversations to enhance customer engagement and boost conversion rates.
- CartAI™: Utilizes artificial intelligence to recover abandoned carts, driving additional revenue with minimal effort.
- TextPros™: Offers a dedicated team of SMS experts to optimize marketing strategies and account performance.
- Attribution: Provides analytics to track and measure the effectiveness of SMS campaigns, ensuring accurate ROI assessments.
- Integrations: Seamlessly integrates with various eCommerce platforms and applications, including Shopify and Magento, to streamline marketing efforts.
Emotive Business Information
Emotive operates in the digital marketing sector, focusing on SMS marketing solutions for eCommerce businesses. The company is privately held and has raised a total of $74.03 million across multiple funding rounds, with the latest being a $20 million Series B round in February 2022.
Emotive Contact
For inquiries or support, you can reach Emotive through the following contact details:
Emotive Phone Number
The main contact number for Emotive is +1 818-536-1153.
Emotive Mobile Phone
No mobile phone number could be identified for Emotive; contacting the company directly is recommended for the most up-to-date information.
Emotive Fax
No fax number could be identified for Emotive; contacting the company directly is recommended for the most up-to-date information.
Emotive Email Address
No email address could be identified for Emotive; contacting the company directly is recommended for the most up-to-date information.
Emotive Address
Emotive's headquarters are located at 11390 West Olympic Boulevard, Suite 100, Los Angeles, California 90064, United States.
Emotive Working Hours
Emotive serves during weekday business hours; please get in touch for exact times.
What Time Does Emotive Open?
Specific opening hours are not provided; please contact Emotive directly for this information.
What Time Does Emotive Close?
Specific closing hours are not provided; please contact Emotive directly for this information.
Is Emotive Open on Weekends?
Emotive's weekend hours are not specified; please contact the company directly for this information.
Is Emotive Open on Sundays?
Emotive's Sunday hours are not specified; please contact the company directly for this information.
Emotive Instagram
No Instagram account could be identified for Emotive; contacting the company directly is recommended for the most up-to-date information.
Emotive Facebook
No Facebook page could be identified for Emotive; contacting the company directly is recommended for the most up-to-date information.
Emotive Twitter (X)
No Twitter account could be identified for Emotive; contacting the company directly is recommended for the most up-to-date information.
Emotive LinkedIn
Emotive maintains a presence on LinkedIn, where they share company updates and industry insights. You can follow them at:
Reviews 26
Everything said here is true. Started service with 1 service level, including extra features and assistance. It was auto-renewed and contract terms were changed... Carrier fees, merchant processing charges hidden, monthly minimums added, assistance removed, ohh... and get this... I left the company and they continue to charge my personal card! RUN!!!!
Has been one of the most transformative products we've used as a tech company. They have 10/10 support and certain functionality/features that no other company i've come across has. Will be a customer for a very, very long time.
Awful company to work with. Sales team is misleading, you will pay much more than expected and they will not let you end your contract. Sales team tried a bait and switch by quoting one price to match a competitor than jacked the fees 3x for their fraudulent "carrier fees". Stay away.
emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process. We have a measurable increase in customer engagement and in revenue since we began working with emotive.
The customer service has always been FANTASTIC! Specifically with our Rep, JC. They are always prompt and happy to assist you with any questions you may have. They have made the switch to SMS marketing a breeze!
Do not trust this company. They will sell you on a service and then start charging more than you agreed to. We had to get a lawyer involved after our cancellation because they would not stop charging us. I have followed others reviews and this company has done it to their customers in droves. Use a trustworthy and straightforward service like Klaviyo for your SMS.
I’ve been working with Emotive for 2 years, I love their fully turnkey SMS service (it’s free) and that they actually care about revenue for E-commerce brands.
As a small business owner, I can confidently say Emotive has the worst billing practices I’ve ever dealt with. After missing a payment, they tried charging my card 29 times in one month. Yes, twenty nine. When I finally made a one time manual payment, they took that as permission to keep using that card for future charges, even though it was never saved or authorized for ongoing use. They brushed it off like it was no big deal and hid behind their contract. No accountability. No ownership. I get it. Everyone deserves to be paid. I’m a small business too. But this kind of behavior is shady and unprofessional. I’ve already shared my experience with a business group of over 200,000 members and I’ll keep speaking up. If you’re considering using Emotive, think twice. There are better platforms out there that won’t mishandle your payment info or your trust.
Emotive has been exactly what our brand needed to get into SMS marketing at our current size. Good support team and a pretty well-built out feature list.
Our company began using Emotive for our SMS marketing 1 year ago. The platform is user-friendly, competitively and economically priced, and has significantly boosted our conversion rates while helping us capture valuable customer data. My account representative, JC, has been instrumental in making this partnership seamless. He provides exceptional support, guiding me through the various features and showing me how to maximize the platform's potential, which is key to our success! JC’s expertise in copywriting and setting up functional elements like customer flows and broadcasts has been invaluable. His turnkey assistance allows me to focus on other aspects of my position while knowing my SMS marketing strategy is in capable hands. I can’t recommend Emotive enough for anyone looking to enhance their customer engagement and elevate their marketing efforts. Thank you, Emotive and JC, for helping take our business to the next level.
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