Hookset Solutions
Reviews 25
I love working with Tristan and his team! Always friendly and above all very professional.
Been working with Hookset solutions since 2023 .There communication and transparency is outstanding. Tristan, one of the top agents, I have work with ..
Great experience from the time of booking to keeping them updated via their link to delivery...Load details were as described...All went without any hiccups...Looking forward to working with them again.
I had an outstanding experience with this transportation company! From start to finish, everything was handled with professionalism, reliability, and genuine care for the customer. What really stood out was the excellent communication and attention to detail. They made the whole process easy and seamless, and it’s clear they truly value their customers. It’s rare to find a company that delivers this level of service consistently.
Had a shipment that I needed to get to a customer across the country, multiple other brokers passed on it because it was too difficult. Tristian saved me & my company from missing our deadline, can't thank those boys enough. Highly recommend Hookset for all of your freight brokering needs.
Terrible shady tactics. Booked a load with louis and he never followed through to send the rate con and left me waiting for 2 hours and i ended up losing the day. Why not just say its not ready or we have to move on but instead string you around ?
Today, September 30, 2005. You all, specifically, Zach Dultra, completely wasted my time today. And I ABSOLUTELY do not appreciate it. And My dispatcher is to blame as well. After I told him, the unit cannot be loaded & forwhatever reason, he ( my dispatcher) wanted to appease the broker. That's a big No No, in my book! I get on the phone with Zach, explaining whats going on. Calm, cool and collected. After two hours goes by, his "customer" wanted to be "Mr. FIXIT", and it still didn't work. The Problem? Both the "customer" and Zach, verbally agreed to pay for yet another failed try ans my time. The customer that was there on the ground with me asked, "what will it take to try and reload it again"? I replied "whatever you think it's worth". Ultimately, 150. Again, IM NOT TALKING ABOUT TONU! IM TALKING ABOUT WHAT WE AGREED TO. I texted Zack, about the payment. Now, all of a sudden, you've talked to 30 drivers and ironically, you don't know what was said? BS. Ain't no way in hell, you forgot about what we talked about, my guy. At the end of the day you didn't keep you word. AGAIN, NOT TONU! Now, THIS WAS "MY" EXPERIENCE WITH THIS COMPANY. "IF"...there's a next time, my experience, may be different. BUT AS OF TODAY, you guys are just like the others. Ill be sure to put the trucking community on notice about, Hookset Solutions. Specifically, Zack Dultra. Your word is all you got, Sir. And, right now, it aint worth a damn.
Outstanding Service from Tristan McClone at Hookset Solutions Working with Tristan McClone at Hookset Solutions has been an absolute pleasure. From the very beginning, Tristan has demonstrated a level of professionalism, reliability, and industry knowledge that truly sets him apart in the freight brokerage world.
Worked with Tristan McClone on a recent load — everything went smoothly. Professional, clear communication, and reliable throughout the process. Would definitely work with him and the company again.
As a carrier we have been working with Hookset for over a year now. Our point of contact has always been Tristan. Very professional and a great guy to work with. Never had any issues as far as getting paid promptly. Rates area always better than most of the other brokers. Definitely one of my top brokers.. Looking forward to building a stronger and more profitable relationship. Chicago Master Movers LLC
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