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JEA

Energy Jacksonville 4 views

JEA, Jacksonville merkezli enerji sektöründe faaliyet gösteren bir şirkettir. Yenilikçi çözümler sunarak sürdürülebilir enerji kaynaklarını geliştirmeyi hedefler. Müşterilerine kaliteli hizmet sunma anlayışıyla, bölgedeki enerji ihtiyaçlarına yönelik çeşitli projeler gerçekleştirmektedir.

About JEA

Who Is JEA?

JEA is a municipally owned utility based in Jacksonville, Florida, providing electric, water, sewer, and reclaimed water services to over one million residents and businesses in Northeast Florida. As the largest community-owned utility in Florida and the eighth-largest in the United States, JEA is dedicated to delivering reliable, sustainable services at reasonable rates. The company operates with a workforce of approximately 2,200 employees, ensuring the community's essential needs are met both today and for future generations. ([jea.com](https://www.jea.com/about/?ns=y&utm_source=openai))

Who Owns JEA?

JEA is owned by the City of Jacksonville, operating as a public-benefit corporation. This structure allows JEA to focus on serving the community's needs without the pressures of private ownership, ensuring that profits are reinvested into the utility to enhance services and infrastructure for the residents of Jacksonville and surrounding areas. ([jea.com](https://www.jea.com/about/?ns=y&utm_source=openai))

When Was JEA Founded?

JEA was established in 1968 as an independent authority following the consolidation of the City of Jacksonville and Duval County governments. Prior to this, the city's electric department, which began operations in 1895, and the Department of Public Utilities, responsible for water and sewer services, were managed separately. The formation of JEA unified these services under one entity, streamlining operations and enhancing service delivery to the community. ([en.wikipedia.org](https://en.wikipedia.org/wiki/JEA?utm_source=openai))

What Services Does JEA Offer?

JEA provides a comprehensive range of utility services to its customers, including:

  • Electricity: Operating four generating plants and all transmission and distribution facilities, JEA ensures a reliable power supply to the region. ([jea.com](https://www.jea.com/about/?ns=y&utm_source=openai))
  • Water: Managing 134 artesian wells and 35 water treatment plants, JEA delivers clean drinking water through an extensive network of pipelines. ([jea.com](https://www.jea.com/about/?ns=y&utm_source=openai))
  • Sewer: With 3,760 miles of collection lines and multiple treatment plants, JEA effectively manages wastewater to maintain environmental standards. ([jea.com](https://www.jea.com/about/?ns=y&utm_source=openai))
  • Chilled Water: Operating a chiller plant in downtown Jacksonville, JEA provides chilled water for air conditioning to various facilities. ([jea.com](https://www.jea.com/about/?ns=y&utm_source=openai))
  • Reclaimed Water: Offering reclaimed water services to promote water conservation and sustainability. ([jea.com](https://www.jea.com/about/?ns=y&utm_source=openai))

JEA Business Information

JEA operates as a public-benefit corporation, focusing on providing essential utility services to the Jacksonville community. The company is committed to sustainability, having reduced carbon emissions by 53% since 2007 through initiatives like the closure of the St. Johns River Power Park in 2018 and the unit at Georgia's Plant Scherer in 2022. Additionally, JEA is investing $38.6 million in eliminating residential septic systems to improve water quality in local waterways. ([jea.com](https://www.jea.com/about/?ns=y&utm_source=openai))

JEA Contact

For inquiries or assistance, JEA encourages customers to visit their official website at www.jea.com, where they can access various self-service options, including account management, bill payment, and service requests. The website also provides contact forms for specific inquiries and a customer service portal for support.

JEA Phone Number

No phone number could be identified for JEA; contacting the company directly through their website is recommended for the most up-to-date information.

JEA Mobile Phone

No mobile phone number could be identified for JEA; contacting the company directly through their website is recommended for the most up-to-date information.

JEA Fax

No fax number could be identified for JEA; contacting the company directly through their website is recommended for the most up-to-date information.

JEA Email Address

No email address could be identified for JEA; contacting the company directly through their website is recommended for the most up-to-date information.

JEA Address

JEA's headquarters are located at 225 N. Pearl Street, Jacksonville, FL 32202. ([linkedin.com](https://www.linkedin.com/company/jea?utm_source=openai))

JEA Working Hours

JEA serves during weekday business hours; please get in touch for exact times.

What Time Does JEA Open?

JEA serves during weekday business hours; please get in touch for exact times.

What Time Does JEA Close?

JEA serves during weekday business hours; please get in touch for exact times.

Is JEA Open on Weekends?

JEA serves during weekday business hours; please get in touch for exact times.

Is JEA Open on Sundays?

JEA serves during weekday business hours; please get in touch for exact times.

JEA Instagram

JEA maintains an active presence on Instagram under the handle @newsfromjea, where they share energy and water conservation tips, company events, and community engagement activities. ([linkedin.com](https://www.linkedin.com/company/jea?utm_source=openai))

JEA Facebook

JEA engages with the community on Facebook through their page, NewsFromJEA, providing updates, conservation tips, and event information. ([linkedin.com](https://www.linkedin.com/company/jea?utm_source=openai))

JEA Twitter (X)

JEA shares updates and information on Twitter under the handle @newsfromjea, keeping the community informed about services and initiatives. ([linkedin.com](https://www.linkedin.com/company/jea?utm_source=openai))

JEA LinkedIn

JEA's LinkedIn profile offers insights into the company's operations, career opportunities, and industry news, connecting with professionals and the community. ([linkedin.com](https://www.linkedin.com/company/jea?utm_source=openai))

Reviews 31

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CHRISTINE SOVIERO Heller This review was sourced from Google 03 August 2026

Customer service is nasty. Website is insufficient regarding details of physical location. Trying to make a payment except through Publix is impossible!!!! TAKE A LESDON from FPL. They have GREAT customer service.

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Allison Casperrr This review was sourced from Google 03 August 2026

I was taking a shower and my power went out, i was not done and now i have a layer of conditioner all over me, tried calling and no one can help me. Awful customer service.

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Mark Cuban This review was sourced from Google 03 August 2026

The whole area of campus heights 32218 is still without power at 2:36 pm and their claiming only 11 outages when over 6,600 people are still without power according to your site but every single business and everything else has power!

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George Reagan This review was sourced from Google 03 August 2026

I’ve got to say I’m extremely impressed with the service I received by JEA. Since the last storm we had I’ve noticed the lights flickering a bit, no big deal. Tonight when I got home it’s was happening more frequently so I figured I would report the problem to JEA and someone would come out over the next few days to take a look at it. Literally 35 minutes later a JEA tech was in front of my house. Keep in mind it’s 9:30pm. 20 minutes later the problem was fixed. Couldn’t be happier with that service. Thank you!!

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M M This review was sourced from Google 03 August 2026

THANK YOU ONCE AGAIN JEA! GIVEN THE CONDITIONS YOU HAVE TO WORK IN AND THE OLD INFASTRUCTURE, YOU DO AN AMAZING JOB! BE SAFE! THANKS AGAIN FOR BEING OUT THERE TAKING CARE OF US. NOT TO MENTION ALL THE TIMES I SEE OUR JEA TRUCKS GOING TO HELP OTHERS. WE ARE BLESSED TO HAVE OUR JEA LINEMEN AND WOMEN!

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Jeanette Farmer-Dorman This review was sourced from Google 03 August 2026

Have been trying to disconnect my service since last Thursday. I've been put on hold Everytime most of the times have been over 15 min. I want to stop service. I moved out oñ Sunday, July 23, 2023. I just want my electricity shut off. I've moved out of town.

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Florida Seller This review was sourced from Google 03 August 2026

Don’t even know the point of having reviews for this company if we have no choice. There really needs to be another utility option because these guys suck. They are the only option so they do what they want and have no remorse because they know we have to follow and have no option.

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John Kenneally This review was sourced from Google 03 August 2026

No answer ever for customer service. This is criminal. The usual over billing scam and never answering for it. 2 hr hold times, never less. Sometimes they just randomly stop billing and you have to chase them around. Inept and corrupt.

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James West This review was sourced from Google 03 August 2026

Frequent brown outs and flickering power have damaged vintage electronic devices in my home.

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Chad Minteer This review was sourced from Google 03 August 2026

I've been a customer for years on auto-pay. We switched banks in December 2024 and didn't update our JEA account. The auto-pay apparently failed in January but we received no notice about that so we could fix it. The January 2025 bill was high but we figured it was because it was cold and our heat pump had burned out while we were on a trip, requiring a repair. The auto-pay failed in February but we received no notice. We received a letter in the mail on 2/19 to pay in full immediately. I didn't realize how immediate - on 2/20 they cut off our power, without notice. I checked my account preferences, I was supposed to get a voice call and an email - nope. On the JEA website, we could not set up auto-pay because we are now a "cash only" customer. OK, we can get this straightened out right? I called to make a payment by phone. The phone system says you can pay with credit or debit card and pay an $8.95 fee, or pay with a bank account and there's no fee. However, when it flipped me into the Cubra payment system, paying with the bank account is not an option. So I paid with a card and paid the fee. My power came back on instantly. Still couldn't set up auto-pay though. I call customer service. They say I have 'lost privileges' and can't get 'check-writing privileges' back until November 2025! I have a credit score of 790 and plenty of funds in the bank, and customer service is treating me like I'm some kind of deadbeat. I have never been late. I have never had a bill not paid due to insufficient funds. Me not updating my bank account on the JEA website - that's on me. No communication from JEA about any of the issues, and no way to fix my 'lost privileges' except to pay by cash or pay by card and pay a service fee every month - that's on JEA, and it's completely shitty payment service provider, Cubra. Looks like a scam to collect extra fees. Meanwhile, JEA can afford to piss off customers who've never given them any trouble, because what else you gonna do, start your own power plant?

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