Mark Co, DPM

DR. Co is easy gong, has excellent clinical skills and easy to talk to. He takes his time and explains what needs to be done and why. I highly recommend him

knowledgeable, friendly and precise...Dr. Co keeps me walking comfortably and is right on with treatment plan. Thank you for preventing issues that could lead to painful foot problems...Highly recommend him as a podiatrist for any concerns.

Dr. Co and his staff are professional, pleasant and efficient. The office is beautiful and very well located in the center of SF. I had a great experience and look forward to going back!

Dr. Cho was very helpful and informative. He took the time to explain my condition (posterior tibial tendon dysfunction and plantar fasciitis). He showed me helpful stretches and discussed appropriate running shoes. He also let me know that my health insurance covers orthodics that will help my condition. All in all, a great doctor with excellent bedside manners.

Dr. Co is excellent, professional, and genuinely cares about patients. I saw him a couple times and then ran into him outside the office, and he stopped for about 5 minutes and asked how I was doing, and even answered questions that would usually require an office visit. Two years later, when the issue flared back up, I called the office and they resent my exercises within 5 minutes. Can’t recommend Dr. Co or his team enough!

I had my first visit with Dr. Co today and it was wonderful. Parking was easy. The front desk staff was friendly, the medical assistant was attentive, and Dr. Co himself had great bedside manner. He took his time talking through my long list of questions and I did not feel rushed at all. He was very knowledgeable and his confidence was reassuring. I had my feet measured for orthotics and the order was placed instantaneously. I had to call the office back later in the day for an insurance question and they answered almost immediately (no long wait times) and I got exactly what I needed from them. Would definitely recommend Dr. Co and his team!

I appreciate Dr. Co’s expertise and skill, as well as his thorough explanation of the process and what to expect. He took great care to ensure that I experienced next to no discomfort during the laser treatment. My condition of my toenails appeared better after one visit, and I’m confident that the second and third treatments will finish the job.

I don't have a huge foot issue but had gone to urgent care, and they recommended Dr. Co. Very highly. I agree with recommendation. He is truly knowledgeable and what he proposed to help with my issue, has helped. He gave me insight why he thought it may be a couple items, and to see how a brace might help for a few weeks. So far, so good. He saw so many patients when I was in there. Albeit late getting to see me , he explained that he had been backed up. So appreciate him being professional and addressing my comment. What I really liked seeing is how much he loves doing what he does. I could tell by his attention and how happy he was doing his job. My prospective truly, but it is rare to see this nowadays. So I noticed it and loved seeing a Dr doing what they love.

The reception and nursing staff were very sweet and welcoming! Barely waited in the waiting room before my appointment. Dr. Co was very attentive and knowledgeable. Explained the background of the issue I was having, possible options, and gave his educated recommendation. He was very nice and great to speak with! Looking forward to continuing having Dr. Co as my doctor.

Dr Co is a knowledgeable provider. He said my calves are tight and I needed to stretch them as my main treatment recommendation. I have been stretching for a couple weeks now but my symptoms have not been relieved. Also he only saw me for about 10 minutes. Honestly, I felt a bit rushed especially since I’ve been dealing with this issue for over a year. Dr Co also recommended customized orthotics. My main issue (and reason for this review) is with the operation of the front desk. The two ladies in the front desk have explicitly told me that my insurance will not be accepted for the orthotics even though Dr Co does indeed accept my insurance. One of their names is Priscilla. I asked them what do patients with my insurance do when they need to get orthotics? Their reply was simply “They either pay out-of-pocket, or don’t get the orthotics”. That response did not make sense to me because my insurance covers orthotics 100% and the orthotics would cost almost $800 out-of-pocket. The front desk also required that I had to call my insurance myself and request for authorization, which was very unusual for an office to have a patient do. Nonetheless, I complied and have called my insurance at least five times now regarding the matter. My insurance has openly said this is an unusual case and called the office themselves requesting to submit prior authorization. It has gotten to the point where an involuntary grievance case was opened up given how many times I had to call for this issue. The front desk has blatantly been dishonest. They have said they will call me back to address the issue, but never did. They have told my insurance they will submit the prior authorization on two separate occasions, and also never did. I’m trying to be understanding here, but this does not seem like appropriate patient care and my lower extremity continues to hurt. I can’t help but wonder if I went to a different podiatrist and gotten a streamlined process of getting orthotics if I would be in less pain now. Also, they are always closed for lunch, but it appears there are two front desk people. From a business standpoint, I imagine staggered lunches with avoid this issue of no one picking up the phone during lunch. Just food for thought. UPDATE: after some time I was able to get a referral out for my orthotics that was compatible with my insurance. I eventually got my orthotics and have been pleased with them. Thank you