symplr
symplr, sağlık ve tıp sektöründe çalışan işletmelere yönelik yönetim çözümleri sunan bir firmadır. Houston merkezli olan şirket, sağlık hizmetleri alanında süreçleri kolaylaştırmak ve verimliliği artırmak için çeşitli yazılım ve hizmetler geliştirmektedir. Müşterilerine daha iyi hizmet sunmayı hedefleyen symplr, sektördeki yenilikçi yaklaşımlarıyla dikkat çekmektedir.
About symplr
Who Is symplr?
symplr is a leading provider of enterprise healthcare operations software and services, offering a comprehensive platform designed to streamline healthcare operations and enhance patient care. Trusted by 9 out of 10 U.S. hospitals and over 400 U.S. health plans, symplr delivers cloud-based solutions that optimize workforce management, quality assurance, provider data management, and spend management. Their mission is to simplify operations, reduce complexity, and improve outcomes across the healthcare sector.
Who Owns symplr?
symplr is a privately held company. In October 2018, it was acquired by Clearlake Capital Group, a private equity firm known for investing in technology and software companies.
When Was symplr Founded?
symplr was founded in 2006.
What Services Does symplr Offer?
symplr offers a range of services aimed at enhancing healthcare operations, including:
- Provider Data Management: Streamlining provider onboarding, credentialing, and ongoing data management to ensure accuracy and compliance across the healthcare ecosystem.
- Quality & Safety Management: Monitoring, managing, and improving quality and safety metrics to enhance patient outcomes and meet regulatory standards.
- Communication & Physician Scheduling: Optimizing care-team coordination and scheduling to reduce gaps, improve efficiency, and minimize staff burnout.
- Workforce Management: Aligning staffing needs with patient demand through intelligent workforce planning, scheduling, and productivity tools.
- Talent Management: Recruiting, developing, and retaining top talent with tools that support hiring, onboarding, and continuous employee development.
- Spend Management: Optimizing procurement workflows, reducing spending, and ensuring alignment with budgets and supplier agreements to drive financial efficiency.
- Access Management: Managing vendor relationships, verifying staff credentials, and controlling access to ensure security and compliance across facilities.
- Contract Management: Centralizing contract workflows to accelerate execution, ensure compliance, and optimize vendor and provider agreements.
- Compliance Management: Automating compliance tracking, reporting, and workflows to meet evolving regulatory requirements and reduce operational risks.
- Provider Network Management: Maintaining accurate provider data and streamlining network management to improve member experience and ensure regulatory compliance.
symplr Business Information
symplr is headquartered in Houston, Texas, and operates with a team of 1,001 to 5,000 employees.
symplr Contact
For inquiries or support, you can reach symplr through the following:
symplr Phone Number
You can contact symplr at +1 866-373-9725.
symplr Mobile Phone
No mobile phone number could be identified for symplr; contacting the company directly is recommended for the most up-to-date information.
symplr Fax
No fax number could be identified for symplr; contacting the company directly is recommended for the most up-to-date information.
symplr Email Address
No email address could be identified for symplr; contacting the company directly is recommended for the most up-to-date information.
symplr Address
symplr's headquarters are located at 315 Capitol St Ste 100, Houston, TX 77002.
symplr Working Hours
symplr serves during weekday business hours; please get in touch for exact times.
What Time Does symplr Open?
symplr opens during standard weekday business hours; please contact the company directly for specific opening times.
What Time Does symplr Close?
symplr closes during standard weekday business hours; please contact the company directly for specific closing times.
Is symplr Open on Weekends?
symplr is not open on weekends; please contact the company directly for more information.
Is symplr Open on Sundays?
symplr is not open on Sundays; please contact the company directly for more information.
symplr Instagram
No Instagram account could be identified for symplr; contacting the company directly is recommended for the most up-to-date information.
symplr Facebook
No Facebook page could be identified for symplr; contacting the company directly is recommended for the most up-to-date information.
symplr Twitter (X)
No Twitter account could be identified for symplr; contacting the company directly is recommended for the most up-to-date information.
symplr LinkedIn
symplr maintains an active presence on LinkedIn, where they share updates and engage with their professional community. You can follow them at
Reviews 8
Sent out several emails about a merger between intellicentrics and symplr and that the price has doubled but so has coverage. Turns out the price doubled for symplr and intellicentrics and they are still pretending to be two separate companies despite both being owned by the same private equity firm. Extortion. They also shuffled hospital between the 2 companies to ensure you need both. Now cost $1200 for credentialing. I will be reporting.
Hard to log in to account, credentials are hard to submit, you have to go between web site and mobile app to complete credentials. Passwords on web site and mobile app are different. Worst rep service on market.
Horrible service. I tried to check in with a hospital using their kiosk that said Symplr/Intellicentrics, and of course, nothing comes up on the kiosk or my Symplr mobile app. I call Symplr and ask them what the deal is. They inform me they bought Intellicentrics in Dec. 2024 but are still trying to merge the two companies. If I wanted access, I had to pony up another $550! I asked them when should I expect the accounts to be all in sync. The Stmplr rep said she had no idea. Put plainly, it's extortion. $550 to Symplr (Inonly paid $350 last year) and $550 to Intellicentrics for just one account in my territory. I'm going to do my best to file a complaint and have the DOJ, OIG, or someone look into this unethical practice
I actually appreciate the value Symplr brings to healthcare. It is a needed service. It was my fault for not reading the fine print. I retired over a year ago and was now charged on my AX a year later for an auto renewal. They were sending emails per their policy to my work email address reminding me the auto renewal was coming up and I had to notify them 30 days in advance to not renew. Of course, I don’t have access to that work email. So, I will pay $595.38 for a service in retirement I have no need for. Again, I didn’t read the fine print. So my suggestion is to call and request your auto renewal be removed and they can just send you a bill yearly. And if you are going to sign up for a new access, don’t choose auto renewal. Hope this helps to have you avoid this expense. We can’t control always when our employment ends either by choice or not.
Customer service is lacking, particularly in monopolistic environments where customer treatment isn’t prioritized. Hospitals can credential their employees but often rely on third parties like Symplr, which has been criticized for poor service and lack of respect. This reliance raises concerns about liability, as hospitals bear the consequences of any mistakes made by these vendors. Additionally, the automated emails sent at unreasonable hours highlights the extortion scheme that these "businesses" really are and further complicates vendor relationships and customer satisfaction. You guys are a burden to the healthcare system, unnecessary and you know it.
Symplr is by far the least user friendly, most expensive and most bureaucratic of all the vendor credentialing services. The industry as a whole is a racket, and they are the worst offender. They benefit neither health care provider nor vendor, and in many cases drive up the cost of doing business in the healthcare industry, passing those cost increases on to the consumer or insurance company.
The scanners in hospitals don’t work. It takes 30 minutes to get the badge to print. Seems like a scam
Awful service, awful company, awful product
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