Kid to Kid Stone Oak

A great selection of items if you’re looking for an awesome deal on kids, games, toys, clothes, furniture, bassinet, and baby gates

Love coming here! I am a first time mom and I was able to find clothes for my baby boy with no issues, they had everything well organized. The employees are very kind and makes the checkout process quick and easy.

I exchange here a lot, and donate or have them buy clothes, it's always an easy process, and I love the store associates. Today I was able to use the credit I've earned and it was such a blessing because I got a bunch of Christmas "new to me" clothes for my kids! Love it!

Update: Thank you for confirming that there was no policy prohibiting customers from removing clothing from hangers. That makes the employee’s confrontational approach even less necessary. Your response spends a great deal of time defending the employee’s personality, criticizing the customers, and telling me what I supposedly “created in my own mind,” while completely avoiding the actual issue: the way customers experiencing a language barrier were approached and spoken to. Whether the employee holds the title of manager is irrelevant. I witnessed her demand to know where the hangers were and tell the customers to show her. The customers were making a large purchase, not vandalizing the store. Asking for clarification in Spanish was reasonable, yet your response portrays them as messy, offensive, and cruel while portraying your employee as incapable of wrongdoing. It is also interesting that you claim to have reviewed audio and video, yet instead of professionally addressing the interaction, you used the opportunity to insult both the customers and me publicly. Phrases such as “a policy you created in your own mind,” “sweet grandmotherly retail voice,” and “less kind and understanding” are condescending and inappropriate coming from a business owner responding to a customer concern. A professional response would have acknowledged that tone and communication matter, especially when there is a language barrier. Instead, your reply demonstrates the same dismissive attitude that prompted the review in the first place. I stand by what I personally witnessed, and your response has given potential customers even more information about how concerns are handled at this location. 7/21/2016 I was very disappointed by how a manager handled an interaction with a Spanish-speaking customer. The customer was purchasing a large amount of clothing and had removed the items from the hangers so she could fold them. There was no visible sign stating that customers were not allowed to do this. Instead of politely explaining the store’s policy, the manager approached her in an accusatory manner, asked where all the hangers were, and told her to show her where they were. The customer then asked for a Spanish-speaking employee. Once an employee came over, the customer explained that she had removed clothes from the hangers during previous visits and had never been told it was not allowed. I stepped in and said that there was no visible sign telling customers not to remove the clothing from the hangers, that the interaction was rude, and that customers should not be spoken to that way. I also said that we would not be purchasing anything and left the store. The entire situation felt unnecessarily confrontational and humiliating. Store policies can be communicated respectfully, especially when there is a language barrier and the rule is not posted. I hope management addresses how this was handled and provides better customer-service training.

Very friendly employees, had a good selection of items and found exactly what I had been looking for. I bought toys for grandbabies and will definitely be going back in the future.

In regards to the store and items, it’s great. I’ve found good stuff there at fair prices. It’s not the cheapest but not the most expensive and they have good deals. The first time I went, I spent a good amount of money and the employee was nice and friendly. However, I finally decided to take a bin of clothes and of course wasn’t quite sure how it worked. When I walked in both employees were not too friendly but the one who answered my question was friendlier than the one who took my bin. Not to mention she bluntly told me if my dresses didn’t have bloomers they wouldn’t take them but I literally bought two dresses from there without bloomers lol. I bought some stuff and checked out but was quite disappointed. Anywho, they said they would call me with a quote and they never did. I got a text message. Plus they said they would donate but I got most of my bin back, which I’m glad because they didn’t take some good clothes. I plan to take those elsewhere

The staff here are unfriendly and dislike their jobs. I would not buy or sell here. They passed up several of my high end designer clothes purchased from Nordstrom (Mon Couer, Miki Miette) that had very little wear. But the stuff that they sell is generic Carters, Target, Gymboree? Staff doesn’t seem knowledgeable about retail value of different brands. I’ve had much better luck selling at Kid to Kid on Huebner

I visited the store on 02/26/26. My first time ever visiting Kid to kid. I was so pleasantly surprised! I got my nephews toys, clothes and 2 pairs of shoes! The have a great collection of lightly used clothes. I am mad at myself for not finding this sooner and paying full price for sooo long. My complaint is the service. While I was there a lady came in needing to return outside of the return window, the manager was very friendly and helped her anyways. When it was my turn to pay the female cashier was very very rude. I asked her how she was “how are you doing today” and she did not respond and never looked at me directly. I guess she was having a bad day. I quietly paid for my items and left. It was a very unpleasant encounter. Overall I would comeback because they have good products.

Great selection for both boys and girls, gently used cloths. I was fortunate enough to find a couple pieces with original retail tags on them! Unlike other similar stores, this one is brightly lit and smells fresh. Megan (staff) was super friendly and helpful. I would recommend to others.

The second hand store is what I would expect but they have no shopping carts to put your toddler in. So unless you brought a stroller, you have to somehow hold your toddler while you shop. Of course you could let them run around but there’s toys everywhere and they’re not allowed to play with them. One of the store employees was very unpleasant in the store and again at checkout. I would recommend shopping somewhere else that’s a bit more upbeat