MediThrive Cannabis Dispensary & Delivery

These people are rude and disrespectful.I Was a customer since 2017. I placed my order over the phone because I had tried 3times prior so Nicholas took my order over the phone and Robert filled the order. I saw that the AlienLabs BK Satellite I ordered was a Sativa.when I called the next day Robert answered, I explained to him the issue. He put me on hold for over 30mins and a woman got on the phone very disrespectful and rude.Her excuse was it was a Hybrid but Sativa leaning and insisted on that's why the package was marked Sativa. I said that's a LIE. She demanded rudely saying what did I want to do about it 3 time's, I said exchange it and she demanded for what ? I asked her if they had a different one that was honestly a Hybrid. She said, Iam not going to play this game with you. I said I will call back since I was to upset being treated like that. I called back so I didn't have to deal with her and the guy at night insisted the same as her it was a Hybrid but Sativa leaning and that if I had placed my order on line I wouldn't be having this problem. I said I tried and I usually do. He said then you should have watched the video like I'm an idiot. He demanded to know what I wanted to do about? I said I can't smoke Sativa, he said if you had placed my order online this wouldn't have been a problem and since I didn't watch the video about ordering on line.He said since it was open there was nothing he could do about it and told me it's my problem and hung up the phone on me! I have NEVER been treated so badly especially when I spend $215.00 or more in there. I called back the next day and spoke to Nicholas who took my order.He was beyond rude and disrespectful and was yelling at me , telling me "this is not what your gonna do lady is tell me , what iam gonna do", he said I'm gonna tell you the way it's gonna go.He said I didn't tell you to buy a damn thing! I said I know that and he cut me off and wouldn't let me explain and then said do you want to exchange it and I said yes. He puts me on hold for 20mins. He was already been informed of me calling previously. Nicholas gets back on the phone and asks if the package was open? I said yes but we didn't smoke it. He said there will be NO EXCHANGE and that I was being dishonest and he was not going to play my game! I said your the one playing the game. You already knew about me calling previously and you get on the phone accusing me of being a liar and he didn't care how many year's I was a customer. He is the one in charge and what he says goes! I told him it said Hybrid on their website and that it is a Hybrid but Sativa leaning he said I'm looking right at the picture on their website. He refused to hear anything else I had to say and hung up the phone on me. I have no need to Lie and I refuse to be treated as such. They are the one that lied and post false and misleading information on their website. I have a very bad reaction to Sativa strain and I'm very careful when I order and I also double checked with Nicholas when placing my order with him and he reassured me that they were all Hybrid. I had no reason to not believe him. I was honest when telling them I opened it because I had no reason to think they would lie to me. It's really ashamed that they care nothing about how long I had been a loyal customer and for how long. Obviously they feel that they can treat people so horribly and cruel ! I have proof of the misleading and false information on their website. I having been placing my order on line and they did not need to talk to me in such a disrespectful manner. Iam also disabled and use medical cannabis for pain and for other medical conditions. Iam 56 year's old and iam far from incompetent and was disgusted with Nicholas, Robert, the woman and the other male employees who treated me as such . He are the screenshot of what was on their website and what I ordered and what I received. They do not want my business Obviously. I spent $50.00 on that eighth and they should have just exchanged instead they chose to loose a loyal customer.

Excellent selection and great detailed displays of featured strains. Friendly staff and welcoming environment. Could use a lounge but just a suggestion; may not be appropriate for area yet but something to consider 😅🔋💖🇲🇽#supportcalderonworkingwithrepublicanleadershiptonurtureorganiccommerce

Prices shown on order are drastically different after they call yo confirm, also the manager named Lorena or Loretta, said she was the only manager that owned the business which I highly doubt, was extremely rude and vague in answering questions. Such bad service I called back and canceled my delivery order. Sad because they seem to carry some good strains, but Def not worth the hidden prices and bad service from the so called manager. If in sf and looking for a better place, I suggest purple star md. They have amazing options, deals and service! Avoid medithrive if you can.

Just went there to buy one of their $60 grape gas ounce, the website states that you get 25% off as a first-time customer which are first purchased but then they tell me at the counter that doesn't apply for ounces but it doesn't say that on their website! The weed is only 25% THC it's posted on the website as 35% THC, so not only are they lying about the first time patient 25% off but also the lying about their THC content. Just to get you in there!!!! I do not recommend this club there's many other clubs in the city, where you can get Oz for 50 bucks for with way better THC levels then that and they don't lie to you!!!!!! I would go with gold standard myself for the $77$

First time visiting the store and my bud tender Victor was awesome. Victor gave me some great recommendations and was very informative. The store itself is very nice and modern. I love the all the displays they have showcasing the products and pricing.

Awesome store - super friendly staff

Go visit Alex and Charles, great store, great selection, and great people

Quality products, knowledgeable and friendly staff! Hands down my favorite place in the city!

I’ve been visiting this store daily. And right now I checked in for the second time to go get something I was planning on. And after scanning my ID the security guard kicked me out of the store screaming and yelling at me aggressively in an unprofessional and disrespectful manner. I will never spend a $1 at this. The worst!!!!!

This place is nice! Good presentation. Ian is a local Mission resident looking out for the community!