Ontellus

Who Is Ontellus?

Ontellus is a leading provider of records retrieval services, specializing in assisting insurance carriers, self-insured organizations, and law firms in obtaining medical records essential for reducing costs, making informed decisions, and expediting claims and litigation processes. With decades of experience, Ontellus combines expertise with reliable service, transparent processes, and industry-leading turnaround times. As part of Datavant, Ontellus leverages the scale, security, and connectivity of the nation's leading health data platform to deliver faster and more efficient services to its clients.

Who Owns Ontellus?

Ontellus is a privately held company. In June 2025, it was acquired by Datavant, a leading health data platform, enhancing Ontellus's capabilities in records retrieval and data management.

When Was Ontellus Founded?

Ontellus was founded in 1975 as Keais Records Retrieval. It rebranded to Ontellus in 2017 to reflect its expanded services and technological advancements.

What Services Does Ontellus Offer?

Ontellus offers a comprehensive suite of services designed to streamline the records retrieval process for its clients. These services include:

• Records Retrieval: Efficient collection of medical records to support insurance claims and legal proceedings.
• Medical Chronology: Creation of detailed timelines of medical events to assist in case analysis.
• Case Chronology: Development of comprehensive case timelines to aid in litigation strategies.
• Medical Expert Review: Access to medical experts for case evaluations and opinions.
• Secure Document Sharing: Utilization of encrypted, web-based platforms for secure document exchange.
• Data Security and Compliance: Implementation of robust security measures to ensure HIPAA compliance and data protection.

These services are supported by Ontellus's proprietary tools, such as SmartChron™, SmartOrg™, and SmartPricing™, which enhance the efficiency and accuracy of records management.

Ontellus Business Information

Ontellus operates as a privately held company headquartered in Houston, Texas. It employs between 501 and 1,000 individuals, reflecting its significant presence in the records retrieval industry.

Ontellus Contact

For inquiries or support, Ontellus provides the following contact information:

• Support Email: support@ontellus.com
• Sales Email: sales@ontellus.com
• Phone Number: (800) 467-9181
• Address: 910 Louisiana St, Suite 4500, Houston, TX 77002, USA

For the most current contact details, please visit Ontellus's official website.

Ontellus Phone Number

The primary contact number for Ontellus is (800) 467-9181. For support or sales inquiries, you can reach them via the emails provided above.

Ontellus Mobile Phone

No mobile phone number could be identified for Ontellus; contacting the company directly is recommended for the most up-to-date information.

Ontellus Fax

No fax number could be identified for Ontellus; contacting the company directly is recommended for the most up-to-date information.

Ontellus Email Address

Ontellus provides the following email addresses for inquiries:

• Support Email: support@ontellus.com
• Sales Email: sales@ontellus.com

For the most current contact details, please visit Ontellus's official website.

Ontellus Address

Ontellus's headquarters are located at 910 Louisiana St, Suite 4500, Houston, TX 77002, USA.

Ontellus Working Hours

Ontellus serves during weekday business hours; please get in touch for exact times.

What Time Does Ontellus Open?

Ontellus serves during weekday business hours; please get in touch for exact times.

What Time Does Ontellus Close?

Ontellus serves during weekday business hours; please get in touch for exact times.

Is Ontellus Open on Weekends?

Ontellus serves during weekday business hours; please get in touch for exact times.

Is Ontellus Open on Sundays?

Ontellus serves during weekday business hours; please get in touch for exact times.

Ontellus Instagram

No Instagram profile could be identified for Ontellus; contacting the company directly is recommended for the most up-to-date information.

Ontellus Facebook

No Facebook profile could be identified for Ontellus; contacting the company directly is recommended for the most up-to-date information.

Ontellus Twitter (X)

No Twitter (X) profile could be identified for Ontellus; contacting the company directly is recommended for the most up-to-date information.

Ontellus LinkedIn

Ontellus maintains an active presence on LinkedIn, where they share updates, industry insights, and company news. Their LinkedIn profile can be found at: