Thrift City - San Antonio

Great store. Good deals. Better than Texas Thrift or Goodwill. A variety of people shop here. Went on Columbus Day for the 75% off special, spent $12 on 3 boys long sleeve, 1 mens slacks, 2 womens blazers, 1 womens jeans and 1 womens blouse... The other day used my rewards card to pay $3 for 2 puzzles, 1 purse and kids puzzle floor mat... Staff is nice and work hard. Cant wait to go tomorrow to look for shoes for work.

A lot of the clothes we saw were ripped or dirty. They have good sales for the holidays and friendly staff.

We love it here, the prices are great and if you take the time to look through the merchandise you find great deals. I love their sales and their point system. Great customer service.

Store is very well organized and clean, they put out all clothing and very well priced.

This used to be one of my favorite places to shop. I won’t be shopping there anymore until their prices come down. It’s completely ridiculous. Clothing prices are way too high. Housewares are somewhat overpriced, and the Knick knacks are unbelievably over priced. Don’t waste your time here. Most of the other thrift stores are the same. I’ll drive to kerrville before I shop here again.

Been going here for 2 years now and today was the first time I have experienced rude costumer service. I got over charged and the lady was throwing all the clothes I was purchasing so bad that she almost broke some plates I had up on the counter. And when I went to leave both ladies started laughing at me. Went back to talk to a manager and found out that the lady next to her laughing was the manager. This lady is very unprofessional and rude. So I took it higher called corporate and turned her in. No one deserves to be treated like a piece of trash especially when you are purchasing things from their store. I love shopping here but way to ruin someone’s day. Yea okay! ThAnks for being so helpful. Lol

Prices are a little high! However it is not impossible to find a deal on a couple things here and there, You just have to dig through the huge inventory they have. The reason for the huge inventory is because of the high prices. One bit of advice, you are a resale shop given free stuff not a storage facility. Goodwill still has the best prices in town though.

I love to go wander in here...rarely leave without something. Prices are ALL OVER the place.. Some things are great cups 39cents saucers too...and other items ridiculous high. More than new...but if you are careful and browse you can find some real treasures. The prices for item of the day are posted at the front on a big hanging board. I found prices to be much better here than the goodwill l have gone to here however close wise and furniture l prefer salvation army. When they have a sale its great

Always an excellent place to shop and find good stuff at very low prices. If you’re on a budget a perfect place to shop. If you need clothes and only use them one time a year and don’t want to overspend…. go there!!

As a loyal customer for over 4 years and love this organization across states. I normally do not post reviews negative or less appealing comments. It was with regret that today has to be that day. Love the organization and this particular location, (San Antonio). All the associates are really helpful and courteous with one exception. The store manager, Audrey Ann. Had an issue with an item being wrong price. The cashier was doing what she needed to do, noticed on a household item I bought was price and tagged at .99, which I thought was an awesome price for the item. Thinking nothing of it I took the item to purchase. Cashier 1 was trying to figure out what the correct procedure to take, asking cashier 2 and 3 what should I do regarding this. As I’m standing at the counter listening to all the commotions, as I had another household item that was similar, cashier 1 was going to override the rate to $7.99 which I wouldn’t mind, but they never confirmed with me, I stated that has nothing to do with me, and the .99 price should be honored since it was tag at that price. A manager came up and told me that customers have been know to switch tags! I was taken back by the accusation, asked what does that have to do with my situation, we all looked at the tag, it looked very secure and I said how can a customer change tags. They would need to have a tag puncher to pierce the fabric. Then a 4 associate came up and said he’s right and customer couldn’t have done this, it had to been errors of the associate whom price and tag this item. I then said correct. I asked to speak with the store manager, one of them said I am the manager, I said no I know the store manger is here on the floor cause as a regular customer I know what she looks like, and I just saw her go into the office prior to me be serviced. Then Audrey Ann, comes to deal with my situation, first thing that came out of her mouth was we can’t sale this? Why not I asked? It’s wrongly tagged, ok, what dose it have to do with me purchasing it. You have to honor the tagged price regardless. She became what seemed irritated with me and want to avoid my concerns. As I’m attempting to voice my concerns she kept interrupting and cutting me off not allowing me to speak, I said excuse me I’m still talking, and Audrey Ann being irritated with me said if I continue to yell at her, which in no case I was, how could I when I was kept from voicing my concerns. Audrey then stated I could leave the store, I see you’re going ask me to leave because you are wrong in handling your confrontational skills, handling a simple miss-up on your employee errors. Once again this store is awesome. Store manager needs to be able to handle constructive criticism in customer services. I have contacted corporate and request to have a 3 way conference call with myself, Audrey, and her manager.