Thrift City - San Antonio

At about 11am I walked into thrift city and was greeted instantly. Very good customer service. However, it saddens me to say that I witnessed a very demeaning act from the cashier manager who I will only describe as having grey short hair with a colored strip in it (I didn't get a name lucky for her). Anyhow, she was reprimanding a young female associate. The manager was very harsh to the young female using phrases such as "NO you're never going to get that done!" and "NO you're not doing this right!" Coming from retail experience myself, I know that such behavior is degrading and cannot be accepted. Overall It was very disheartening to witness and made me feel very uncomfortable, I can only imagine how it made the employee feel. Thrift City, please do better.

Some prices a little high ie: asking same price as other stores for pumpkin Halloween pails. Items such as children's clothing and towels were priced a bit too high as well. They did have many a costumes for Halloween but in all honesty I did not stop to price those, I don't feel that I will revisit.

Thrift City has a great selection of name-brand items at really affordable prices. One thing I really liked was their rewards program — you earn points while shopping that you can either use on your next purchase or save up over time for even bigger savings. There are so many good finds throughout the store, and it makes thrifting even more fun knowing you get rewarded for shopping too.

I just left that store like 20 min ago. I had a bad experience with the so called cashier/ Mgr jennefer. First of all when i went in there in the entrance, I noticed nick nacks i selected and put on the counter for them to hold because i was in a hurry. I did not plan to shop. I went looking for a towel for my car. I have shopped there before, not regular but I have. I could mot find no towels so i started looking for curtains. I even asked for some help in finding towels but they had none. The panels i found, one set of panel which had two in one with a valance "already sewn in..the price was already in place. I selected it. Then when I went to pay , i had told the cashier Jennifer I also had a candle vase on hold and frames and I asked her if she could please wrap it..she went to retrieve it then she looked at my items and said the price on the curtain was incorrect. She hadnt even charged for the candle vase. She called for help to make sure There were not others with another price higher. Jennifer then said it could be a store error and or prob some customer changed the price lower. Well that was unlikely because the tag looked untouched with the pricing gun they used. I followed the other lady that went to look for the curtains to find a similar...she found a black one with 2.00 higher. Point being.....the customer should always be right. We are going through a pandemic and i told her as i raised my voice to her i did not appreciate her stereo typing me that i changed the price. I never said profanity to her but through my heated moment i did slip a slang but not at her. This woman should not have escalated a debate over the price because the curtains were already set in its price by the establishment. Regardless....of her feelings towards me. I will not step foot in that store again ....i went in for a towel and left very heated. She needs proper training in how the customer is right. For heaven sake the curtain had like a tear on it and the price was already set in by the machine.

This is a HUGE thrift store. I loved the children's choices,they also have a ton of kids shoes. They do price the good handbags at $10 each which I think is a bit much. They have a separate section called the boutique section where the shirts are like brands J. Crew and priced at $10. They do not have a large housewares selection but they have a lot of toys, knick knacks, great selection of shoes. I'm going today bc they're running a big sale on veterans day.

Good variety of items but no one wants to pay $7 for a badly faded nike or under armour tshirt. Great place to find kitchen pans and pots for reasonable price. Prices are kind of all over the place. Could be a cleaner place it's very dusty more than other thrift stores I've been to. Open late which is a plus. Helpful workers

Shopping 🛍️ and finding great prices, and how it's in sections makes it easier. I can go in get what I'm looking for in seconds, an d then out. Always, clean, music 🎶 is just right. Love the brand names!

I never leave from Thrift City empty handed. I was only recently introduced to “thrifting” by a close friend. Now I’m a frequent flier at Thrift City. I enjoy the selection, organization, and cleanliness of the store. The bathroom could use a little work, but I still give Thrift City 5 stars. As an educator, I can always find books and games for my classroom. Decorations for your classroom or office can be found here as well. The clothes are nice and they have a little “boutique” for higher end items.

Well it's been a few days since I've been here but I am a regular here I absolutely love this Thrift City most of the people that work there are very friendly especially Francine she's very helpful very nice lady the store is very clean organized by color size it's just it's an amazing store to go to and it's my favorite here in San Antonio

The associates at the registers are very helpful, friendly and ready to provide information about their rewards program. I can always find an associate around when I have a question. The bathrooms are clean and the store is neat & organized. Plenty of parking at this shopping plaza.