Bender Hatch Insurance

I officially became a Bender Hatch Insurance client yesterday and boy am I happy! I made the switch because of the amazing way Leighanna treated me from the start. Leighanna is a deeply knowledgeable insurance professional AND she really listened and heard my questions and concerns. Because she took such time and care, she made recommendations and put together options that really suited my needs. In addition to responsiveness and excellent service, the experience I had working with Leighanna felt like trust and relationship building and not just a transaction. Many, many thanks Leighanna!

Leighanna has been extremely knowledgable and helpful throughout the process to insure and register my new car. Her professionalism, responsiveness and kindness made the experience easy for me. Thank you Leighanna.

When we purchased our home 3 years ago, Josiah Hatch was extremely helpful during a stressful time with the need for a quick turnaround. We subsequently added our two autos to the same underwriter through Bender Hatch. Francine has been amazingly responsive through a deer collision claim, home deductible analysis, adding the cars, and recently switching to two newer cars. She responds to email almost instantaneously and when needed, Francine has taken my call while on vacation, after hours and once even while she was assisting with a new grandchild. I can’t say enough about how Bender Hatch supports us both with finding a cost effective policy and with our ongoing needs!

Francine is an exceptional account advisor who consistently goes above and beyond for her clients. She is incredibly thorough, responsive, and always available when needed. What sets her apart is her dedication to negotiating the best possible rates and outcomes on my behalf. I know I can trust her to handle every detail with professionalism and care. I highly recommend Francine to anyone looking for knowledgeable, reliable, and truly outstanding service. Francine is top notch.

Leighanna at Bender Hatch has wonderful, broad expertise and advice on dealing with various insurance matters. She is extremely responsive, knowledgeable, and pleasant. Leighanna made sure that everything went smoothly with our recent glass claim and her communication kept us in the loop and confident in the process.

Bender Hatch has provided consistent, helpful, and friendly support for all of our insurance needs for many years. They intervened on our behalf when needed, and recommended the best policies for our needs.

We have had Bender Insurance for 25+ years and have had a few agents during this time. Although, all of the agents are amazing, including Nancy, Brenda has helped us through a few "emotional and sensitive" claims. She is not only a compassionate but she has a calming presence. Her confidence in her ability to help us out was so reassuring that we knew she would take care of all of the details and we didn't have to worry about a thing. Additionally, she is extremely knowledgeable and has saved us money by bringing details to our attention that we wouldn't have thought of. We consider Brenda to be more than our Customer Service Representative, we consider her a friend and we look forward to maintaining our relationship with Bender Hatch Insurance (and Brenda) for may years to come! Ann-Marie and Richard Handy

We have been with Bender Hatch for several years. We have been working with Michelle and I am very happy with the service that Michelle and her co worker, Lisa provides. She is always very helpful and knowledgeable for all of our needs. Michelle is very prompt, trustworthy, professional, patience, great attention to detail and is great to work with. Michelle has made very helpful suggestions and is always willing to help and answer any of my questions. The exceptional service of Michelle has kept me being a loyal customer and Lisa has stepped in and helped out as well. They go above and beyond to make sure I have the best quoted rate possible. I have always had an amazing experience with this company. I would highly recommend them for all your insurance needs.

Lisa Gaine of Bender Hatch Insurance has set the customer service bar at 5*. I have been using Bender Hatch Insurance and Lisa Gaine for many years as my insurance agent for my vehicles and home insurance. She has gone above and beyond my expectations on handling and taken control of out of state vehicle purchases and RMV issues on vehicle policies. Lisa has set my expectations for customer service on anyone else I deal with on a daily basis. Thank you and cheers!!

We have a great relationship with the Bender Hatch team and our agent Kerianne Lynch. We have our homeowner's and our auto insurance policies written with their help. We like working with them because they are able to consider + explain coverage details with great insight (in both local market + general financial management terms) + help us hone in on the coverages that make real sense for our needs. What else could you ask for? The personal touch is worth a lot.