Anthropologie

If you love Anthropologie, you will love this store. Upstairs is in a beautiful building with great atmosphere. Downstairs feature some home decor and other accessories.

Sweet staff here! I ordered something online from them and had it shipped here - super easy. Beautiful interior - a historic building!

I thought it was only me who thinks the cashiers and some employees on the store makes you feel uncomfortable and thet have bad attitude. I bought a shirt on sale and she gave me no bag and almost no receipt. I won't go there anymore!!!! As soon I left I went to Zara (in front of that store) they had a great sales and beautiful employees.

Weird associate at the store racially profiled me. Didn’t greet me but followed me around the store. She is a young woman with brown hair and was working the front of the store march 19th at 3:30 pm. Very icky feeling… do better Anthropologie.

Easy, quick pick-up service. Also, they have an elevator. This is great for those with limited mobility and injuries that need to access their lower level. The staff was great and I love how there's no fuss with pickups and returns. This is one of the best locations in the city.

I went to Anthropologie for my first wedding dress try on. I would hands down recommend this place and if you can book with Valentina, please do! Valentina was absolutely amazing. She was professional, kind, funny, and just all around amazing. Valentina also introduced me to the veil and as soon as I put it on, I fell in love! I'm purchasing from Anthro because of the dress, of course, but even more so because of Valentina and her amazing support!

MOD on duty April 21 ( would not give me her name; a sure sign she was not proud of her behavior with me) was extremely unfriendly, unsympathetic, impatient and ridiculously officious. I explained that I am a huge shopper at anthropology and suggested she check my history . Rarely return and would not have returned except that the quality was so poor. I tried to return this bag that has been sitting on my closet shelf since the holidays. It was very poorly made and fell apart immediately. I was out of town until recently so I tried working with the MOD yesterday. I could not find the email receipt although I was sure I had ordered it online. When I got home, I checked my purchase history and there it was; not sure how MOD was escalated to this position without having thought of suggesting that while I was there yesterday? Now I have to return! And because it is over 30 days will only get a credit for this poorly made bag!

I bought the slightly damaged item on final sale and didn't noticed that it's damaged. Next day I came to exchange, because they had plenty of these glass bowls in stock. The manager at the register told me that the company policy is not to accept or exchange the returns that are final sale" first of all" and if I want I can exchange it without additional promo paying higher price. I don't think thats fair custoner approach.

I had an amazing experience at this store, all thanks to Carla! She was incredibly enthusiastic, helpful, and professional from start to finish. She gave me such thoughtful suggestions while I was picking out and trying on dresses, and made the whole fitting process so easy and enjoyable. Thanks to her great taste and guidance, I ended up with two absolutely fabulous dresses that I’m obsessed with! Highly recommend this store — and ask for Carla if you want top-tier service!

Hello, Last week I visited this location and had a bad experience again. I ordered an item via online, but I don't like it and needed to return it to the store. When I asked the return a staff member, she asked me another receipt even though I was showing it, which was inside of the package. What does she want? Is a receipt not enough to prove I bought it online, not stealing from their store??Do I have to show my credit card transaction to her? After that, she tried to confirm to ask if I use visa card. Another confirmation?? Finally, she has done the process and she told me to give her a package which was in my hand. Is this also the way, she doubts I might use this package to show them I bought from via online even if I shoplifting something from their store?? During she was taking care of me, she had been unhappy face. This is not the first-time experience in this location. A year ago, another staff member did same way. I have been buying Anthropology clothes for 5 years and have had more than 10 their clothes in my closets currently. Why did they treat a customer like that? Anthropology In Rockefeller Center is the same. I bought t-short online, but their staff forgot to take out a magnet from it. So, I can't wear it with it, of course. I had to go to a store to ask to remove it from t-shirt. I asked a staff member so, then her first comment wasn't apology. Demanding to show her a receipt. Are you kidding me? Your stupid staff member forgot to take it off, that's why I needed to come here to take around an hour from my place. Not forced me to show a receipt, but also, she thought I might steal it from a store. Those experiences are enough to hate Anthropology. Top of Anthropology should train better way for customers. If your staff made a mistake, apology is necessary. And without uncomfortable emotion, take care of a customer who returning your item comfortable. That is a business, don't you think so? Returning the item to Anthropology is hell!