PhillyLiving Management Group

(updated Aug 7, 2025) (original post May 6, 2025) “Paul” the maintenance man pictured is a disgrace to phillyliving. he treated two strangers with extreme disrespect, calling us idiots and cussing at us. I’m a young female student at a neighboring property and I cannot imagine how he treats residents, if this is how he treated us. Someone threw trash into my backyard, two heavy bags and some wood posts. My backyard has a very short fence on the side that neighbors the phillylving parking lot. I saw these bags fly over the fence from inside my house. I did not see who threw them, but they were on the side closest to the parking lot and there were men in the parking lot. I never made an accusations, I just went about disposing of the trash immediately. I went outside with my friend. I put the trash back over the fence (this fence is at knee height) to avoid dragging it through my house. My property’s trash it at the front of the house. Due to the height of the fence it was easiest to put the trash over the fence, step over the fence, and take it around the house (though the parking lot, where i see pedestrians/non-residents frequently.) Paul immediately started yelling at me and my friend and without listening to what we had to say, he dumps the bags back in my yard. I tried to explain that I was going to move the bag out of the phillyliving parking lot, i just didn’t want to bring it through the house because it was leaking dirt and debris. I asked why he shook the bag into my backyard so rudely instead of listening. He walks off without hearing us out and later engages with us again accusing us that we had planned to use his dumpster which is not allowed. At this point, he asked if we spoke english during our conversation because we were still arguing with him about his previous behavior. This was a clearly racially motivated comment as neither me or the friend was with are caucasian. We are american born with no accents, so the intent was disrespectful, there’s no arguing that. He stated that the trash was not thrown by him, though I never accused him. When I asked about his name and employer he said “i’m paul with phillyliving” I said this was very unacceptable to treat two young girls that way. he said “i’ve been with them for 20 years [maybe he said forty] so good luck.” he never apologized and showed an arrogant and abusive attitude for our entire interaction. for background: i am not one to complain or nitpick. i don’t like getting people in trouble. but this incident was targeted. if this is how he treats women, people of color, or literally anyone! he should not be employed with this company. and his confidence in not being held accountable for his actions by the company, is all the more reason to be cautious of both him and phillyliving as an establishment. the physical aggression he displayed instead of calmly handling the situation is an unsafe quality to have. using physical intimidation and name calling to belittle people into submission is never okay. i’ve left a voicemail with phillyliving, but it was the end of the day. hopefully they will reach out soon, but if not, use this review as your warning. Incident’s estimate time of occurrence: 4:45pm on May 6, 2025 Call to phillyliving: 4:53pm on May 6, 2025 Original review date: 5:20pm on May 6, 2025 Edited 8/7/25 for clarity about proximity of my backyard and the phillyliving parking lot and an update. Update (Aug 7, 2025): No one from phillyliving ever reached out to me. Saw Paul the other day working as usual (did not engage.) Either PhillyLiving doesn’t care enough to read their reviews/answer their phones or they don’t care enough to address a serious situation. I am disappointed in the company. Please, to anyone reading this, proceed with caution. If this is how they handle their business, please beware.

Mike was literally such a blessing when it came to looking for a reliable agent. He was/is willing to help me with any questions as well as negotiations. Very informative about the property and great communication as well! Will be looking forward to recommending him anytime

Unfortunately I haven’t had the best experience with greater Philly management. This office does not answer calls and texts are directed directly to someone of the name of “Ken” who is rude and could care less about concerns within the units and general questions. I am so glad my lease ends in a week.

I worked with Roy Duna from the PhillyLiving Mgnt Group on leasing an apartment for my brother. Roy made the process hassle free and he is very responsive. I truly appreciate his willingness to answer questions and providing information timely. His professionalism and communication skills allows for a seamless process. Thank you Roy. I would highly recommend PhillyLiving for a great experience.

Josh Araujo was an absolute pleasure to work with! Looking for apartments and setting up showings is overwhelming and stressful. Josh listened to what I was looking for and helped me find a great house! Throughout the process he was communicative, attentive, and acted as great liaison between me and the property manager. Could not recommend Josh enough, he is amazing at what he does!

Michael was great to work with throughout our rental application process. He gave us helpful advice and was very responsive, which made everything feel smooth and straightforward. We really appreciated his guidance and would definitely recommend working with him!

I’ve had a fantastic experience working with Mike Gordon. His communication has been lightning fast. He will go above and beyond to answer questions clearly and solve issues quickly which made it stress free for me. Genuinely a very responsive, knowledgeable, and helpful leasing agent. Highly recommend!!

The front office and maintenance team at PhillyLiving are exceptional — responsive, professional, and genuinely invested in their residents. Renting? Rent from PhillyLiving. It’s the biggest peace of mind you’ll have until you’re ready to buy. Buying? Buy from PhillyLiving. They have the most inventory in the city and treat you with a level of dignity and respect that’s rare in this industry.

I can’t say enough amazing things about this company and the people that work there. My son was a former tenant and my daughter a current tenant and the level of kindness, attentiveness, respect and genuine care put into every detail and interaction is quite honestly amazing. They truly go above and beyond. Scott Goldstein is a true and rare gem.

We had an amazing experience working with our Mike Gordon. From the very beginning, he was professional, responsive, and genuinely committed to helping us secure our apartment. The entire rental process was smooth and stress-free thanks to his guidance and attention to detail. What truly set him apart, though, was his kindness and willingness to go above and beyond. When our couch was delivered, he didn’t hesitate to step in and help move it into the apartment for us—something he absolutely didn’t have to do. That simple act of generosity meant a lot and really showed the kind of person he is. It’s rare to find someone who is not only knowledgeable and efficient but also genuinely caring. We are incredibly grateful for his help and would highly recommend him to anyone looking for a reliable, thoughtful, and hardworking agent.