Plato's Closet Westminster

This is a fun place to poke around and be assured of the quality of the items because they’re so good at screening — so to speak — their choices. The quality is good. It seems like there’s always something fun on sale and the staff is thoughtful, kind and pleasant to work with. The owner that took over in 21 is exceptional. I’ve sold here a couple of times when I’ve had clothes that I found out I just really was not wearing at all or still had the tags on and they’ve always given me a reasonable amount of money. I feel glad that I am saving the planet a tiny bit from clothing that would be discarded otherwise. Goodwill throws away so much.

All Plato’s closets are awful but this is by far the worst. Came in with 2 full bags of Lululemon, Skims, Princess Polly, White Fox etc. they took only 2 items and proceeded to tell me they’re being “very selective” in the items they’re picking. Meanwhile they had a “blaze it 420” marijuana shirt hanging front and center. They also said they’re only taking items worn 18 months or less which one of my bags was clothes with tags on them. If you’re gonna shop second hand quality clothes don’t come to this location. Won’t take a brand new skims bodysuit but will take a T-shirt with a marijuana leaf on it? This place is a joke. Not to mention the girl ripped one of my two bags. Nice!

Former Plato’s and employee here. I am not a fan of this location and after reading some reviews I see I am not the only one. I dont enjoy leaving poor reviews for any company but I do think customer feedback is important, though it seems this particular owner doesn’t care much. Most of the employees I’ve interacted with at this location are supremely lackluster, which comes off as unfriendly or they just hate being there - either way, not a good look for the store. A lot of what they buy I personally dont find stylish at all, though I have found a few decent things here and there. My selling experience there was the final strike on this location. I brought in two full bags of pretty decent and/or high quality stuff and was shocked when I came back and they wanted 2 items for $8 bucks. That in itself feels like a waste of time and energy but then to have to stand there in line forever while there are several employees doing stuff in the area behind the registers. At the Plato’s I worked at, we would all drop what we were doing to get customers checked out quick and efficiently. Nobody, and I mean nobody enjoys standing in line for a long time, but then to be so disappointed with your buy once you get there? No thanks. Hire more employees if everyone working is assigned to different things behind the counter. Plato’s in general needs to overhaul their processes, policies and payments. Almost every Plato’s I’ve been to has terrible reviews … you would think they would do something to appeal to people 🤷‍♀️

I recently brought in 2 bins of all brand new name brand items. Freshly laundered, pressed, and most items had tags still on. I had 5 pairs of brand new Zara jeans, numerous tops from H&M & Express, Lululemon, Skims, plus many other brand name items. I was originally quoted 2 hours, and after 3.5 hours I called for a time update due to having appointment 45 minutes away I had to make. They called me back 5 minutes later and said my bin was ready. They took 3 items for $7. Upon coming home, one of my bins was untouched and clearly was not looked through whatsoever. The girls that work here are extremely unprofessional and will flag your bin if you call for a time update when they are hours behind their estimate. Never selling here again.

One of the best experiences I’ve ever had with selling clothes! I came in with 3 bins of clothes, got checked in immediately, and was told a time frame of about 1.5 hours. They completed going through my stuff in the time frame and were able to purchase a lot of my items. Casey, the manager, was absolutely the most pleasant and kind person ever as well as all the other girls working! I will 100% make the drive to this location every time I have stuff to sell!!

Staff were visibly rude felt uncomfortable shopping in there they were definitely rushing me out waited 3 hours brought nice brands in and were totally ripped off brought in 200 dollar shoes and was offered 10$ I’ve sold at Plato’s closet before never had a experience like this don’t recommend this location

Like most people, I’m annoyed that they wouldn’t take my stuff. The wouldn’t take a dress that is still available online but the took my flannel from 5 years ago. As far as shopping: yeah the clothes are trendy, but there is so much Shein. The thrift price is basically the same as new since the stuff is so cheap.

Love the whole pocket-and-planet-friendly idea of Plato’s Closet and have enjoyed shopping here for years. Hadn’t been in a while, visited the Littleton location Friday and spent several hours trying on clothes and decided to buy 40 items for the convenience of deciding which to keep from home. I communicated my plan and was told that the return policy was within 7 days, with receipt and tags to any store, but that not all stores may take all returns. The following Wednesday I brought 25 items with receipt and tags for return to Westminster location. Cashiers and owner stressed how much of a surprise and inconvenience it was to process a 25 item return from a different store. There wasn’t a line of other customers and I offered help to make the return easier but it was reiterated to me several times that I was returning a large amount. While I shopped around the store owner came up and questioned me for an explanation of the size of the return. She urged me to try on any clothes at the store, repeating that she had never seen a return of this size. I was able to hear employees discussing the return and the store owner loudly talking about the size of my return to someone behind the walls. I uncomfortably decided not to try or buy anything and returned to the front desk to check on the return. The owner came up to the cashier while I was with her to demand and ensure that the return was thoroughly processed in a specific way, prolonging the ordeal. I expressed to the cashier my discomfort and that if it had been too big of a deal they could tell me to take the clothes to the other store. She acknowledged this politely, finished the process and I left. If it’s as much of an inconvenience as was emphasized, this could be communicated as a policy, rather than in a patronizing way by employees and store owner that would leave customers feeling uncomfortable, ashamed or in the wrong. Appreciate employees that helped me by answering questions and working through the process.

Drove 30 min out of my way to this location and they declined my bin because it smelled like cats. The clothes was freshly washed/ folded and the bin was in my garage which could’ve held a smell but they didn’t even bother to really inspect the items. I didn’t argue but I heard them make a comment about not even checking it which is honestly a waste of time and gas. Went to my best friends closet with the same bin received $30 cash or $60 in-store credit for 8 items.

Love Plato’s closet. Definitely my go To for thrifts