Energy Windows, Doors and More

Ian's attention to detail and responsiveness to scheduling, ordering and delivery was exceptional. We've worked with him on residential and commercial jobs and highly recommend Energy Windows Doors & More for their service and quality of materials.

Communication from start to finish was professional, efficient, and consistent. Ian made sure I was educated on the service and product of the windows during the consultation. He was patient while I was deciding my options and even assisted with setting up financing. The initial install was perfect they were one time to the eta I was given and they were in and out in under 3 hours.

Ian, Andy, and John are a great team. From start to finish having work done by Energy Windows Doors and More was a fantastic experience. The office staff setting the appointments were very pleasant. They sent updates on the windows build, and a reminder a week before the install. Ian was on time, professional, and a no pressure Salesman. Andy and John were great installers. They worked without complaint even during extremely hot and humid days. Not easy work under nice conditions, harder when you're working in an oven. I would recommend Energy Windows Doors and More without hesitation. Thank you

I needed to replace a few windows rather than all the windows in my house. Energy built and installed 3 high quality windows for less than another large company quoted for 2 windows. The installers were polite and professional. See Before + After photos.

Out of all of the companies Energy gave me the best price and best value. We received a quality Bow window with a quality installation. Very happy we decided to go with a family owned and operated business rather than the big box stores. Would highly recommend!

Overall, I'm very happy with the window installation—everything looks great, the crew (Ian, Andy, John) was professional, and the job was done efficiently. The quality of the windows seems solid, and the improvements in insulation and visibility are noticeable. Edit: After posting my initial review, Robyn reached out to me directly to discuss my concerns and work toward a resolution. Energy is working with the manufacturer to obtain the necessary parts. I've updated my rating to 5 stars—phenomenal service and product! I will absolutely be recommending this company to everyone.

Had an amazing experience with everyone at Energy, from Chris our sales person to Mitchell the owner and Ian and Robyn. The installers were also very professional and did quality work! I highly recommend their service!

Ian and his team were exceptional, from communication to handling minor issues, they really knocked the ball out of the park. We are extremely happy with our windows and their service and would highly recommend them to anyone.

To begin, I will let you know that this is a long, drawn out and detailed review. The bad news is I learned the hard way and had 17 windows replaced. I am going speculate that because I had so many to do is why my experience was unsatisfactory. Other than the sales portion of this job everything was rushed along without care for quality craftsmanship or respect for my home. This ended up being a 2 and a 1/2 day project and I don't think that much time was factored by the installers and whoever schedules work. I know this because late into the 2nd day 1 of the techs repeated to us numerous times that he should not have been here this long and that they had other customers scheduled for appointments. Not my problem, this should have been taken into account when you agreed to replace 17 of my windows. My experience began with Rob telling me how I overpaid for the 1st part of my renovation when I used a different company. He told me over and over why his were better windows all around. I can tell you that 1st company I used, while yes, very expensive, the outcome far exceeds what I received on round 2. The other company would not leave my home until we operated every window they installed and made us sign that every window was in excellent condition and cleaned to perfection before they left. The Energy window installers couldn't run out of here fast enough. So day 1, Wednesday: (which happened to be a high wind thunderstorm) They came on time and began tearing out the old windows. Already a problem. They ripped out the windows of 3 separate rooms 12 in total. Now don't forget the storm. There was wind and rain blowing all through my house. Blowing things all around my house and off the walls. This isn't my line of work but I would have worked 1 room at a time. And they should have also, because by the time they left day 1 they didn't have enough time to install all the windows. So some were left overnight blocked with cardboard. Day 2, Thursday: They came at 9am, 1 guy leaves because he has to get windows for another customer. He returned at noon. Again, I don't care about your other customers, they shouldn't allow you to take your time away from my project. During this day, they tell us numerous times how they should't have been here this long. How they ran into so many problems, how they had other appointments scheduled and our project was taking too much time. They were here until 9pm, all the windows installed, not all capped on the exterior, not all calked and if you look at the photos it looked like some were calked by a Golden Retriever. Or a 4 year old. It looked pitiful. I walked around with them pointing out awful flaws. I'm no construction worker, that's why I contract this out. So it's not an easy conversation walking around with someone telling that their work is complete trash. However, when you do this and the contractor tells you it looks terrible because they had to rush through everything because they could't devote more time- that absolutely set me off. They never removed the old windows or any trash and debris. There was glass, nails and wood splinters all over my floors, grass and roof. They swore up and down that they would be back the next day to clean up and remove all the trash. I told him that I did not want to pay the balance because of everything. Obviously I paid. Mistake... Day 3, Friday: No show. I call Rob when I get home from work at 5pm. I am livid! I explain everything, in detail. Complete joke. I talked to him about 6 times on the phone to try to satisfy me. He was trying to see what he could do to fix everything. That, I will give him credit for, he at least acted like he wanted to make it right. He came back in the morning with the same 2 guys that I just ratted out to him and that clearly couldn't do it the 1st time. He gave me 5 excuses why he broke his promise and never came the day before. I showed them everything they didn't calk, insulate or cap. They told me the air I could feel coming thru the windows was normal. 12 pm never to be seen or heard again. Sad

Awesome sale rep IAN answered all our questions. The best experience I had with a window company, not pushy at all. Very professional .