Puget Sound Energy
Puget Sound Energy, Bellevue merkezli bir enerji şirketidir. Müşterilerine güvenilir enerji hizmetleri sunarak sürdürülebilir bir gelecek hedeflemektedir. Yenilikçi çözümler ve çevre dostu uygulamalar ile enerji ihtiyaçlarını karşılamayı amaçlar.
About Puget Sound Energy
Who Is Puget Sound Energy?
Puget Sound Energy (PSE) is Washington state's oldest local energy company, providing electrical power and natural gas to the Puget Sound region. Serving approximately 1.26 million electric customers and nearly 900,000 natural gas customers across 6,000 square miles, PSE plays a pivotal role in powering the daily lives of residents and businesses in the area. The company is headquartered in Bellevue, Washington, and is committed to delivering safe, reliable, and affordable energy services to its diverse customer base. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Who Owns Puget Sound Energy?
Puget Sound Energy is a privately held company owned by a consortium of institutional investors, including Alberta Investment Management Corporation (AIMCo), British Columbia Investment Management Corporation (BCI), OMERS, and PGGM. This ownership structure reflects a strategic partnership aimed at ensuring the company's long-term stability and capacity to invest in infrastructure and service improvements for its customers. ([en.wikipedia.org](https://en.wikipedia.org/wiki/Puget_Sound_Energy?utm_source=openai))
When Was Puget Sound Energy Founded?
Puget Sound Energy was established in 1997 through the merger of Puget Sound Power and Light Company and Washington Energy Company. This consolidation combined the strengths and resources of two significant entities in the region's energy sector, enabling PSE to enhance its service offerings and operational efficiency. ([en.wikipedia.org](https://en.wikipedia.org/wiki/Puget_Sound_Energy?utm_source=openai))
What Services Does Puget Sound Energy Offer?
PSE provides a comprehensive range of energy services, including the generation, transmission, and distribution of electricity, as well as the purchase, transportation, sale, and distribution of natural gas. The company is also involved in the generation of electricity from various sources, including coal, natural gas, wind, solar, oil, and hydroelectric power. This diverse energy portfolio allows PSE to meet the varying needs of its customers while striving for sustainability and environmental responsibility. ([people.equilar.com](https://people.equilar.com/bio/org/puget-sound-energy/16479306?utm_source=openai))
Puget Sound Energy Business Information
As of 2024, Puget Sound Energy reported a revenue of $4.86 billion, reflecting its significant role in the energy sector. The company employs approximately 3,257 individuals, demonstrating its substantial workforce dedicated to maintaining and enhancing energy services. PSE's service area spans 6,000 square miles, primarily in the Puget Sound region of Western Washington, serving a population of approximately 4 million. ([en.wikipedia.org](https://en.wikipedia.org/wiki/Puget_Sound_Energy?utm_source=openai))
Puget Sound Energy Contact
For assistance with payments or other matters regarding your PSE account, please contact their Customer Care team at 1-888-225-5773 during weekdays (Monday to Friday) from 7:30 a.m. to 6:30 p.m. Pacific Standard Time. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy Phone Number
The primary contact number for Puget Sound Energy is 1-888-225-5773, available during weekday business hours. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy Mobile Phone
No mobile phone number could be identified for Puget Sound Energy; contacting the company directly is recommended for the most up-to-date information. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy Fax
No fax number could be identified for Puget Sound Energy; contacting the company directly is recommended for the most up-to-date information. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy Email Address
No email address could be identified for Puget Sound Energy; contacting the company directly is recommended for the most up-to-date information. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy Address
Puget Sound Energy's headquarters are located at 355 110th Ave NE, Bellevue, WA 98004. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy Working Hours
Puget Sound Energy serves during weekday business hours; please get in touch for exact times. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
What Time Does Puget Sound Energy Open?
Puget Sound Energy serves during weekday business hours; please get in touch for exact times. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
What Time Does Puget Sound Energy Close?
Puget Sound Energy serves during weekday business hours; please get in touch for exact times. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Is Puget Sound Energy Open on Weekends?
Puget Sound Energy serves during weekday business hours; please get in touch for exact times. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Is Puget Sound Energy Open on Sundays?
Puget Sound Energy serves during weekday business hours; please get in touch for exact times. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy Instagram
No Instagram account could be identified for Puget Sound Energy; contacting the company directly is recommended for the most up-to-date information. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy Facebook
No Facebook account could be identified for Puget Sound Energy; contacting the company directly is recommended for the most up-to-date information. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy Twitter (X)
No Twitter account could be identified for Puget Sound Energy; contacting the company directly is recommended for the most up-to-date information. ([pse.com](https://www.pse.com/en/about-us?utm_source=openai))
Puget Sound Energy LinkedIn
Puget Sound Energy maintains a presence on LinkedIn, where they share updates and engage with the professional community. ([linkedin.com](https://www.linkedin.com/company/pugetsoundenergy?utm_source=openai))
Reviews 87
I've never had an issue with PSE. On the contrary, they gave me a free refrigerator and washer at one point, regularly offer free or discounted energy saving light bulbs, shower heads, etc. Performed a free diagnostic on my last house to tell me how to save money, even fixed a hole in my heating duct that was wasting a ton of energy, all for free. Pay your bills on time. Not doing so and then giving a company 1 star because they, ya know...want to get paid for the services you are using is rediculous.
WORST COMPANY EVER! Puget Sound Energy is full of rude and very poorly trained employees that cannot even handle the simple task of starting someone's service in their name. I get confirmations for start up in my email every time and they still do not set up the accounts! So many of our residents do not get any notices from PSE, and then they shut off their power! They even provided them WITH OUR BUSINESS ACCOUNT # AND LET A RESIDENT MAKE A PAYMENT! Absolutely ridiculous. Then, every one that picks up the phone says they don't know what happened and that it is my responsibility to fix it. Please take note of all these awful reviews and train your employees to get their heads out of their a**!
After a year paying my bills at my current address, they suddenly decided I didn't have an account and shut off my power while I was at work. So now I have to spend the night without power. Will they pay to replace the food they're spoiling? I'm not holding my breath. Also, are they going to compensate me if I miss a page because my phone is dead? Who oversees this nasty monopoly?
Since COIVD19 I have been receiving strange billing time frame/amounts etc. not normal from previous years in the same address for service. I want to verify my PSE account in a chronological order(especially after what happened in Texas), so March 2021 I called PSE and spoke with a rep and requested a PAYMENT and BILL HISTORY from MARCH 2020 to MARCH 2021 she said it would be mailed to me; paid my bill that day through the online portal and received my email/bank confirmation. It's May 1st 2021 and have not received, but I have received a new bill and disconnection notice. I want to know if this is a me issue, my po box, or is this a PSE issue? Ill change this rate when I see my account history during the last year as I requested over a month ago. Its not the first time Ive requested, didn't received it 2yrs ago either.
Outage map says I should have power and I don't. I cannot get a person on the phone to ask for an actual update. I have medications that require refrigeration so not having accurate communication is dangerous and frustrating.
As a property manager, I cannot adequately express my disdain for PSE. When you manage a large property (or multiple large properties), seamless billing is essential. Up until about 2 years ago, we had very few problems with PSE. Each property had its own umbrella account, and the individual apartments were considered part of the larger account. Well, they changed that. Now each of the 300+ apartments we manage have individual account numbers. This means we can no longer pay online because each check needs to be properly allocated to the appropriate account, and if we paid online, it would be 300 small transactions versus one large transaction applied to our account as a whole.This is just the beginning of my frustrations. We have been dealing with them for approximately 2 months regarding new properties. It has been a complete nightmare. They didn't set up the accounts correctly, and yet we are being charged late fees because they cannot figure their own system out well enough to properly apply payments. On top of all that, there once was an apartment desk with people "well trained" in this type of account, and they did away with that in the last month or so. The biggest frustration here is that they have one umbrella phone number--it's very difficult to talk to the same person twice because they just like to give you the main phone line. And no one seems to have access to anything--you're constantly being routed to "secondary agents" who then reroute you again. Then, you finally talk to someone who sounds like they know what is going on and they're going to fix your problem for you. And you hang up. And two weeks later, you find out--problem still not fixed! If there were any other options I would jump ship immediately. As a tip: Do NOT use their online "Start Service" form. Call and wait for the prompts because the online service form does not a high percentage of the time.
PSE has really poor reliability. I'm in central Bellevue and despite Bellevue & PSE requiring that I spend nearly $25k to "modernize" my electric connection to be "more reliable", I still lose power 3 or 4 times a year for anywhere between 5 hours and several days at a time. Long enough to lose a fridge full of food several times a year. When asked about the unreliability, PSE recommends that customers run their own backup generators due to their inability to maintain the grid. EDIT: Since posting this review two months ago and your response now, I've lost power twice more -- so it appears the frequency is increasing. My experience is not "beyond the norm" as you suggest; these outages routinely affect the entire neighborhood (which is less than a mile from your HQ building and a major hospital). I've personally spoken to numerous PSE reps in the past, including engineering managers like Brian Harmon, and routinely get the unsatisfying answer of "PSE doesn't have any plans to improve the situation". Simply put, I feel that's a mistake and PSE should prioritize fixing existing infrastructure over new expansion projects -- I've never lived somewhere so urban that loses power so frequently.
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