QDOBA Mexican Eats

I’m writing this with great disappointment that you failed to provide the quality food and services for the third time even after several assurances from your team that everything will be of high standards. It was discussed in detail with an employee over the phone on the two previous mishaps with my catering order, and now again, with have another disaster. I am starting to believe that my business is not a valued customer with Qdoba. I have placed online catering orders with Qdoba in June, September, and now December. On each of the orders, I request a delivery time 11:30; however, on each order, the delivery arrived earlier than expected, even an hour before expected. Due to this, we’ve had to adjust the room location to accommodate your mistake. On each of the orders, I placed special vegetarian orders, and each time the order was missing, which caused a delay in serving my team. I also would like to point out how the Catering Manager did not want to speak with me even though I placed my order with Catering. I feel like I was pushed off to the store. When I spoke with the store general Manager Albert Thomas, he offered an apology but also threw the Catering under the bus by saying, “The Qdoba Catering order take did not specify the vegetarian orders.” I decided not to press the issue in the first two incidents, but my team just notified me that the entire tray of cookies was burnt and not edible. I can no longer ignore this and continue ordering from Qdoba Catering. I would like to know how Qdoba will make this right. I have rescinded my request to add Qdoba Catering as an approved Vendor to my company as my three experiences have been disappointing. #QdobaCaters #QdobaCateringDontCare

Ok crazy thing is I work right on the same block so I smell the food cooking before it opens and the smell is awesome but I went there for lunch today at 11:20am. I ordered the Brisket Birria nachos with chips on the side at first I was good until I taste the meat. The meat is not good at all I have had birria brisket and many restaurants and food trucks so this is not my first rodeo. When I think of birria I want to taste a juicy meat that taste like it was slow cooked for 10 hours like you advertise. The meat taste weird I even gave it a second chance because I thought it was me but nope it’s nasty. I waited patiently for this place to open to try this a big disappointment now I have to go find something else to eat a waste of $12.58. Side note the staff were nice even though the fire alarm was going off and they were still trying to work and get customers out so big ups 👍🏾 to the staff but the food nope👎🏾

Super delicious and staff is very friendly. Great for a quick bite in the city. Ant and Justin are awesome. Please give them a raise

My catering go to for the office lunch or birthdays your catering specialist Dominique is amazing! We’ve had problems with chipotle catering on the same block arriving late, missing multiple items and the delivery person being just out right rude in the past. But she is always professional , on time, polite and happy to setup up or answer any questions or concerns. Not only does she give excellent service she also highly promotes to other inquiring businesses and gives suggestions on different items to give a try like the sweet and hot chicken which was a hit. My office orders from qdoba at least twice a week and you guys have yet to be late, missing items or be unpleasant, not only is the food always fresh, hot, and delicious but the setup is always beautifully displayed. Great service and great food HIGHLY RECOMMENDED!!

I absolutely love QDOBA! Like chipotle but a little different. Only complaint is that portions are way too small for the amount you're paying for. Come on just give us food. Not just enough for a mouse to eat.

Ordered on the app and when I came to pickup the manager immediately let me know they didnt have guac and offered something else to replace it. When I told him thats ok, he handed me a cup to get myself a soda. He was very hands-on and was putting orders together down the line and directing other employees. Got the brisket birria and its delicious. Mexican street corn is sweet, but I’ll have to try separately as it gets lost in a bowl. Great for the prices

There was a clerk/Busser that was being very rude to a group of teenagers who were playing a board game, eating and charging their phones. Not only did said Qdoba employee continue to harass the teenagers he started to direct his attitude towards me which was unacceptable. I never knew there was a time limit for customers to sit at the tables and converse while eating their food.

The food is what you can expect from nearly any Qdoba, it's decent quality and the portions are large enough to be filling (although smaller than similar options from competitors). What really helps this location compared to some of the other options around is that the staff is incredibly friendly and the restaurant is kept clean.

The nacho is old and overdue. What a waste of money. Job agency

First time trying Qdoba because Chip**le has let us down over and over. Qdoba is not much better. Forgot several things from our order, small portions, and the ‘steak’ in my bowl consisted of five or six chunks of pure fat. Was looking forward to a good change and was so so disappointed and now don’t have dinner.