CMD Automotive

My new favorite place to get service for my 2000 Toyota Land Cruiser. Rapid response, thorough, and friendly. Kevin was great to work with as he listened patiently to my layman’s diagnosis of a new battery tied to a bad alternator. I asked CMD to check my AC lines for leaks, got a recharge. Lastly, they inspected the undercarriage and brakes. Kevin made some recommendations but not described as showstoppers but to be cognizant of my brake pads; change them soon. Dropped off as a walk-in at 8:20, finished by 3:30 that afternoon. I’m super appreciative for the work they did and will be back for service because this old truck needs some TLC.

These guys are legit. I came in with an issue diagnosed by myself that did not have a guaranteed successful fix due to the aftermarket setup on my car. Despite this, they trusted me as a customer and gave the repair their best effort. Turns out they did a great job and it turned out better than I expected. They didn't even charge me for their diagnostic time. I will absolutely come back.

GREAT first experience with this company. I called needing a headlight replaced and Kevin was extremely helpful over the phone. He gave me pricing info right away and explained the process since this was new to me. I dropped my car off 20 minutes later and 30 minutes later it was ready to be picked up. Price was great, service was great, and I will definitely be back!

I travel for a living and finding good, honest mechanics can always be tricky. The staff at CMD were friendly and professional. I only came in for an oil change but they were able to see me that day and I was on my way in no time. Any time I come through Charlotte these will be my guys for all my auto needs. Even their waiting room was clean and inviting. Thanks guys. Keep up the great work 😁

Great service center to have work done. Kevin communicates clearly with what repairs need to be done and what the various options are. I trust the CMD guys with our Toyota 4-Runner and Tundra and feel confident that the work has been done right with quality parts used.

My wife and I have been using CMD for all of our auto services for five years. They have been able to service her Jeep and my Mercedes with all requested repairs. They work quickly and efficiently, and I trust their judgement when work is required to be done and when work is also recommended to be done (maintenance or diagnosing small issue before they become big problems). Worth the money to take it to this shop if you want the work done right. Kevin and Bill that work up front explain the repair work in a way that anyone can understand.

Awesome shop! Both Kevin and Bill are very knowledgeable and take the time to answer any and all of your questions. They have a team of kind and experienced mechanics which is nice when you have a vehicle that's more rust than car like mine. They don't push products or services on you, but will let you know their suggestions if any, and leave it at that. It's up to you if you want to take them up on it. Great place if you like things done right the first time 🙂

Took my vehicle in to get a diagnosis and repairs. They were extremely friendly and very up front about what the process would look like. I spoke to Kevin on the phone and he said my 1 hour diagnosis should be finished by 1pm. However, they called me about 2 hours after I dropped it off (at 7:30am) with the diagnosis and price I should expect. My car was repaired and ready to pickup by around 2pm the same day. Very efficient and friendly team

I have used CMD for my car repairs since moving to Charlotte and they are outstanding. They can generally fit you into the schedule very quickly and turnaround time is even faster. They’re great at communicating exactly what they recommend getting fixed, and are very honest with what is absolutely necessary versus what can wait. They also take the time to explain exactly what is going on and what could go wrong if repairs aren’t completed. They don’t try to sell anything you don’t need and the prices are extremely fair. They also prepare you if they think something may end up being costlier, rather than completing the work and just charging more. I will continue to use them and recommend them as my go-to mechanics.

I just want to give a warm shoutout to these guys. Kevin at the front desk is always courteous, professional, and knowledgeable to work with. They always get my vehicle in and out in a day and are honest about service needed, proactive, and charge very reasonable rates for high quality service. I sincerely believe this is one of the best, if not THE best, mechanic in Charlotte. They are certainly the best ones I’ve ever worked with! Cannot recommended them enough. I’ve referred family and friends here for good reason.