CMD Automotive

Took my car in for an evaluation. The news could have been better, but that's not their fault. But it was obvious to me they really didn't want to work on the car. Would if I pushed. Conversation seemed to be talking down to me, but they were professional. Picked up the car and got home, smelled something burning. The front shock cover was either not replaced or replaced improperly ($48 for a replacement) and the passenger side upper panel was not reattached as it should be. (It was attached when I dropped it off).

Kevin and his team at CMD Automotive were lifesavers! I showed up a few minutes after closing with a desperate situation (horrible smell in car-found dead mouse!) and they helped me find the problem and remove it. They did not have to help me, but they worked after hours to help and did it for free! I came back the next week to get the car fully cleaned and damage repaired. Kevin was so accommodating and kind, and I'm so thankful I walked into CMD that day! I recommend them to anyone! They do a great job, have reasonable prices, and will go the extra mile to help someone out. Thank you!!!

I wouldn't recommend this place to any of My Family or Friends. Had A bad experience. My Truck had A slow leak coming from the Manifold which was told through A Transmission mechanic, that done Transmission work. I then take My truck to CMD they said it's $165 to diagnose the Truck, I did mention there is A leak in the Manifold. Office Sales rep calls & says it is your Manifold. I approve the $2500 repair he said that will repair your issue. I get my truck back and drive away from CMD. 10 minutes away the Truck starts overheating, didn't overheat before any repairs were made. I go back to CMD they find A hose from the Manifold to the Engine block with multiple cuts on the hose. Common sense is to replace the $10 hose before giving it back to the Customer. They repair the hose, I get home to see the repairs that were done to the truck. I popped the hood to find A tool on my engine, disappointed!! Drive the Car A day later, it overheated again this time I have to tow it back to CMD. Now they said the Radiator is bad. I paid $165 diagnostic fee, why didn't they find it then? Pay another $560 for A new Radiator. What frustrated me more I told them about the Manifold leak, they should've of seen the Radiator issue with the Diagnostic, not when A customer brings it back A second time on A tow truck after A recent big repair. I would not do Business with this Company in the Future!!!

CMD Automotive has been great for my Mazda CX-5. They’re honest about what services are actually necessary and don’t upsell like other places do. When I asked about transmission service, they gave me straight answers backed by good technical knowledge. Their prices are fair, work quality is solid, and they use proper diagnostic tools. It’s refreshing to find a shop that prioritizes the customer. I’ll be coming back for all future maintenance.

The only place I take my car! They provide great, quick repairs at a very reasonable price and don't try to upsell you on unnecessary services. I got new tires from them and one got a nail stuck in it less than a month later - they patched up the tire (and fixed another minor issue) at no charge. Highly recommend!

My car wouldn’t start yesterday and I was going to get my car towed to CMD Automotive so that they could diagnose what was wrong with it. I called ahead of time to make sure it was okay for me to bring my car, and Kevin was extremely helpful and provided great customer service over the phone. I ended up being able to get my car started after waiting on a tow truck for a long time, so I ended up not bringing my car to CMD Automotive after all. After having a horrible experience with the towing company, speaking to Kevin definitely put me at ease and his knowledge and customer service were excellent. I am definitely going to use them for my future car needs.

I've been a long-time customer of CMD, and their service, knowledge and quality of work never ceases to amaze me. Until now, when they serviced my 20 year old, recently purchased Wrangler TJ. I knew it needed some TLC, but CMD went above and beyond in getting my TJ running smoother than I ever expected. Much respect to the entire team there. Bill and Kevin thanks so much for your professionalism and courtesy throughout the years!

CMD has been taking great care of our vehicles for many years. They are always honest, provide fair pricing, and fix things quickly. They take care not to recommend services you do not need and make sure you fully understand any repair work they recommend. If you live in Charlotte or the surrounding area I highly recommend them.

Professional service at reasonable prices. I've been a customer of CMD for years, covering a range of different automobiles--including older cars that I have to keep up on maintenance. Jim at CMD has always been fair and honest and the work has consistently been outstanding. Highly recommended.

As someone who usually goes to the dealer to get service, I decided to break off from getting ripped and try an independent shop. I walked into CMD on Monday and scheduled my appointment for Wednesday. The staff was very professional and friendly and they provided a fast, quality service. Will be going back for any car needs.