Potbelly
Potbelly, Kansas City'de lezzetli sandviçler ve atıştırmalıklar sunan bir yemek ve içecek işletmesidir. Misafirlerine samimi bir atmosferde kaliteli yiyecekler deneyimleme fırsatı sunarak, hızlı ve doyurucu seçenekler arayanların tercihi olmaktadır.
About Potbelly
Who Is Potbelly?
Potbelly Sandwich Shop, commonly known as Potbelly, is an American fast-casual restaurant chain renowned for its warm, toasty sandwiches, signature salads, hand-dipped shakes, and freshly baked cookies. Established in 1977, the company has grown from a single Chicago-based shop to over 400 locations across the United States and internationally. Potbelly emphasizes a neighborhood-centric dining experience, aiming to create a welcoming environment that delivers "good vibes" to its customers.
Who Owns Potbelly?
As of October 2025, Potbelly Sandwich Shop is owned by RaceTrac, a prominent convenience store operator. This acquisition, valued at $566 million, marked a significant milestone in Potbelly's growth trajectory.
When Was Potbelly Founded?
Potbelly was founded in 1977 in Chicago, Illinois. The original shop was located in the Lincoln Park neighborhood, where it began as a small antique store that also served sandwiches to its customers.
What Services Does Potbelly Offer?
Potbelly offers a variety of menu items, including:
- Oven-toasted sandwiches with a range of fillings
- Signature salads
- Hand-dipped shakes
- Freshly baked cookies
- Soups and smoothies
- Potato chips
Some locations also feature live music from local artists during lunch hours, enhancing the community atmosphere.
Potbelly Business Information
Potbelly operates over 400 locations across the United States and internationally. The company employs approximately 3,029 individuals worldwide as of March 2026.
Potbelly Contact
For inquiries or more information, you can contact Potbelly at the following:
Potbelly Phone Number
The main contact number for Potbelly is +1 816-332-4953. For general inquiries, you can reach their customer service at 312-951-0600.
Potbelly Mobile Phone
No mobile phone number could be identified for Potbelly; contacting the company directly is recommended for the most up-to-date information.
Potbelly Fax
No fax number could be identified for Potbelly; contacting the company directly is recommended for the most up-to-date information.
Potbelly Email Address
No email address could be identified for Potbelly; contacting the company directly is recommended for the most up-to-date information.
Potbelly Address
Potbelly's corporate headquarters is located at 111 N Canal Street, Suite 850, Chicago, IL 60606.
Potbelly Working Hours
Potbelly serves during weekday business hours; please get in touch for exact times.
What Time Does Potbelly Open?
Specific opening times may vary by location; please contact your local Potbelly shop for precise hours.
What Time Does Potbelly Close?
Closing times vary by location; please contact your local Potbelly shop for precise hours.
Is Potbelly Open on Weekends?
Potbelly shops are typically open on weekends; please contact your local shop for specific hours.
Is Potbelly Open on Sundays?
Potbelly shops are typically open on Sundays; please contact your local shop for specific hours.
Potbelly Instagram
Potbelly maintains an active presence on Instagram, where they share updates, promotions, and community events. You can follow them at @potbellysandwichshop.
Potbelly Facebook
Stay connected with Potbelly on Facebook for the latest news and promotions. Visit their page at Potbelly Sandwich Shop.
Potbelly Twitter (X)
Follow Potbelly on Twitter for real-time updates and announcements. Their handle is @Potbelly.
Potbelly LinkedIn
For professional updates and company news, connect with Potbelly on LinkedIn at Potbelly Sandwich Works.
Reviews 100
I was taking my dog granddaughters to the gold Olympics championships for the national trials in Kansas City that was at the Sprint Center this year we haven't just go down to the Country Club Plaza to do a little shopping and get some lunch before the competition started my granddaughters and I just decided to go in there so I'll get something to drink a little snack Potbelly Sandwich delivered it was great and they have a selection of potato chips that you will find nowhere else ever I had these New Orleans to Mesquite BBQ chips I'm not even a barbecue chip fan but man I just ate these things up I love them the girls baked potato chips and then they have less sodium and less salt on them than regular chips plus they were wholesome it was a good snack before we went there to the Sprint Center enjoyed it thoroughly fast friendly service take the time if you're in the Country Club Plaza area stop and have a sandwich chips whatever and just sit down and relax for a few minutes you'll enjoy the atmosphere it is on Broadway like I said in the Country Club Plaza plenty of cute little shops to go to right across the street enjoy the shopping as well! Girls had a blast.
Give these people a raise! This is one of my regular spots for lunch and this location is so severely understaffed. They deal with multiple people coming through and being so rude to them over the wait time but the staff is always so nice and pleasant even when the customers aren’t. My food is always exactly what I ordered and you can’t beat the customer service.
I placed my delivery order at 6:00 pm. My food was to be here by 8:30 but it never arrived. I received no communication from potbelly, and no one answered the phone when I called multiple times. 0/10 do not recommend. EDIT: I got in contact with Potbelly via support email and they took good care of me. They closed early and forgot to update their site or their phones. I'm still of course bummed I didn't get my meal when I ordered it but they owned up to their mistake and were very kind and understanding and took good care of me. thank you.
Refuses to take order in store second time I’ve driven down to store and been turned away poor customer service was told first time it’s because he was alone second time 2 employees here and same story door reads delivery only and turning customers away refusing to take orders..won’t accept my gift cards and app won’t take them either guess I’ll give up on spending my money here
Best deli sandwich in town! Rick was awesome, and all the staff there were great too... The sandwich called A Wreck filled me all the way up. The hot peppers were right on time!
wow... gotta give it 5 stars. Great Sandwiches. Honestly it is hard to believe this is a chain. I had the A-Wreck and it was honestly so good. You have to go here. It is one of the only AFFORDABLE but still good cuisine down in the Plaza. Also great atmosphere. I recommend
If I could give zero stars I would, staff had no idea about our order. Missing soups and drinks, then being rude when I corrected them. Overall just unpleasant and unprofessional, including the management. Walking around with AirPods I’m not being able to hear customers or co workers. Sitting in the lobby on the phone while customers were present. Plus food was below satisfactory.
Their pick a pair deal is bomb. I got a half pizza sandwich and half a salad and they were both very filling portions! Plus add a short shake and chips for a couple bucks extra. A great meal deal for around 10 bucks. Friendly staff too!
So yummy. Potbelly tastes SO good with so many options. The service is fast and kind. The music is nice, and the fun-atmosphere is appealing. Definitely a place to people watch and be seen feeling good. Spicy peppers, hot sauce, toasted sandwiches, delicious milk shakes, and fresh-baked cookies. It's my favorite place to eat on the Plaza. Check it out.
This place is amazing! The delivery guy never showed up, but the manager handled it really well. She gave us a refund and was very nice about everything. The staff and food are great, would definitely recommend.
Leave a Review
Your email and phone number are collected for verification purposes only, never published. Your review is published after admin approval.