Potbelly

Talk about a disappointment. The sandwiches were cold but this mac and cheese looks like its 3 days old. Unfortunately won't be ordering here again. I also paid for fast delivery so there is no excuse!

I was on the Plaza feeling a bit famished. Sans the normal disposable income I need something cheap but delicious. I walked in and was hard pressed to get help. The employee emptying the trash receptacle did not address me as I walked in and looked around. It was almost 3 full minutes before I was asked if I was ready to order. The sandwich was not good and the salad was disappointing 😞! To wrap up my review the food and service was substantially bad. I give it 2 stars because the interior was very clean, spacious, and well lit.

Pretty good sandwich. Friendly and helpful staff.

I have eaten here numerous times over a number of years. The sandwiches are prepared to your liking and the employees are nice and professional. This one of my favorite places to eat at on The Plaza..

The fact that Jimmy John’s can get me my sandwich in less than 60 seconds, but this establishment took 20 minutes, I’m not kidding 20 minutes, to make me my sandwich. Get this… Zero line. I was the only one in line. I don’t truly know how this is possible. There goes my lunch break.

I ordered the pair up of the wreck sandwich and the loaded baked potato soup. The soup was amazing. The sandwich was good. However I was not expecting the bread to be toasted. I would have preferred it not to be. But over all the flavor was good

Last two times I've been here have been terrible experiences. Out of marinara sauce the first time and weren't able to even make a single sandwich the second time, due to a catering event when I came in the following week. Not to mention how rude the employees are. Lost a customer and feel sorry for anyone that eats here!

Came here on a busy lunch rush, and the team absolutely handled us all efficiently and with a smile on their face! Ty stands out as an exceptional group leader. Even with all the online orders and in-store orders coming in, he still managed to have a bright personality while serving everyone here and managing the traffic. Thank you to Ty and his team for making my weekend lunch a great one!

Went on Friday afternoon for lunch and the food is great but the service was terrible. Stood in line to order once it was our turn the girl asked rudely what we wanted. No greeting, we ordered our sandwich’s and tried to place an order for the salads. She said “tell station 3”. Ok. As we moved down the line station 2 the girl was amazing once we got to station 3 which is right next to checkout we waited a good 15 minutes and I finally asked the guy if he is the one we tell what salads we want. He said no we have to let the person at stationed 1. I told him we did and she said order salads at station 3. He looked at me and walked away. About 5 minutes later he came back and asked if we were ready to cash out, as we’ve been in the same spot for 20 minutes now as our meatball sandwiches is getting cold. I said yea after we get our salads. He literally looked at me all crazy like is she serious. I told him again that we tried ordering at station 1 and she said station 3, I told him it’s not our fault the right hand doesn’t know what the left hand is doing and there is no communication within the employees. As he made our salads and really nice gentleman checked us out. Super disappointing as the only other time I was there everyone was so nice and friendly. Please fix the issue within the employees and make your restaurant enjoyable all the time.

I had the best experience with this store. I had never ordered from them before but ordered delivery and my sandwich came wrapped so well, that it was still warm and toasty! My soup was packaged with extra foil on top to prevent spillage. Just every aspect was good. Loved my Turkey avo sandwich and the chicken pot pie soup- get it with the topping; you won’t regret it!